Dynamic Pc Support Technician
CurrentDell & Lenovo On-Site Authorized Service Provider
Jan 2024 - Present
AeroLeads people directory · profile
Daniel Lam Email & Phone Number
Dynamic PC Support Technician
at
Worldwide TechServices
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Dynamic PC Support Technician
Location
South San Francisco, California, United States
Company size
Who is Daniel Lam? Overview
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Quick answer
Daniel Lam is listed as Dynamic PC Support Technician at Worldwide TechServices, a with 643 employees, based in South San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Daniel Lam.
Daniel Lam previously worked as IT Service & Support Trainee at Jobtrain and Senior Risk Infrastructure Analyst at Lendingclub. Daniel Lam holds Google It Support Professional Certificate, Information Technology from Jobtrain/Coursera.
Company email context
Email format at Worldwide TechServices
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Worldwide TechServices
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Profile bio
About Daniel Lam
Operations professional with a strong Credit, Fraud and Risk background from over 9 years of experience in the fintech peer-to-peer lending industry. Adept at identifying solutions and resolving complex technical issues. Possesses a passion for technology and maintaining client relations. Experienced in credit decision policy/rules, UAT, business continuity planning, virtual machines, telephony routing, and managing through critical P0/P1 system events.
Current workplace
Daniel Lam's current company
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Worldwide Techservices
6 roles
Daniel Lam work experience
A career timeline built from the work history available for this profile.
It Service & Support Trainee
Installed, updated and removed software on Windows and Linux operating systems.In depth knowledge and practical application of networking, operating system, system administration, automation, security, troubleshooting, and customer service.Managed and organized computers using the directory services, Active Directory, and OpenLDAP.Managed and troubleshoot tickets through help desk ticketing and inventory system (JIRA).
Jul 2023 - Oct 2023
Senior Risk Infrastructure Analyst
Coded, tested, and implemented strategy and logic into production environments.Migrated credit rules and strategy into new credit decision engine software.Created storyboards and reviewed the automated decisioning process with stakeholders.Interviewed key business partners to understand their needs, ensuring quick and accurate implementation of their business logic change requests.
Oct 2018 - May 2020
Senior Operations Analyst
Oversaw User Acceptance Testing for call center operations in collaboration with Windows, Network, Telephony, Product and Engineering teams.Launched external partner sites to strengthen our business continuity plan, mitigating risk from loss-of-use due to natural disasters.Tracked system bugs and recommended fixes to Product/Engineering teams.Monitored live wallboards and Slack channels to identify when resources needed reallocation.
Jun 2015 - Sep 2018
Credit Supervisor
Supervised agents to handle loan reviews in accordance with established credit and fraud policy.Handled escalated calls involving loan denials, credit report discrepancies, and failed verifications.Coached agents based on QA monitoring feedback and identifying areas for improvement.Processed approvals/denials requiring exception review, minimizing turnaround time for decisioning.Devised loan review protocols that helped create a more objective approach among agents.
Mar 2014 - Jun 2015
Senior Credit Specialist
Dec 2010 - Mar 2014
Team & coworkers
Colleagues at Worldwide TechServices
Other employees you can reach at wwts.com. View company contacts for 643 employees →
HD
Hopping Daniel
Colleague at Worldwide TechservicesSaugerties, New York, United States
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CY
Clovis Yockey
Colleague at Worldwide TechservicesNewburgh, Indiana, United States
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PH
Paul Hubbs
Colleague at Worldwide TechservicesCorona, California, United States
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Said Salmouni
Colleague at Worldwide TechservicesSan Antonio, Texas Metropolitan Area, United States
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KM
Keith Miller
Colleague at Worldwide TechservicesSuperior, Wyoming, United States
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JM
John Macrae
Colleague at Worldwide TechservicesRancho Santa Margarita, California, United States
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Edward Holmes
Colleague at Worldwide TechservicesBridgeport, Connecticut, United States
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Laurie Robinson
Colleague at Worldwide TechservicesFoley, Alabama, United States
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OD
Ohlsson Dc
Colleague at Worldwide TechservicesChampaign, Illinois, United States
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LF
Lawrence Flores
Colleague at Worldwide TechservicesSilver City, New Mexico, United States
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Hopping Daniel
Colleague at Worldwide TechservicesSaugerties, New York, United States
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CY
Clovis Yockey
Colleague at Worldwide TechservicesNewburgh, Indiana, United States
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PH
Paul Hubbs
Colleague at Worldwide TechservicesCorona, California, United States
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SS
Said Salmouni
Colleague at Worldwide TechservicesSan Antonio, Texas Metropolitan Area, United States
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KM
Keith Miller
Colleague at Worldwide TechservicesSuperior, Wyoming, United States
View →
JM
John Macrae
Colleague at Worldwide TechservicesRancho Santa Margarita, California, United States
View →
EH
Edward Holmes
Colleague at Worldwide TechservicesBridgeport, Connecticut, United States
View →
LR
Laurie Robinson
Colleague at Worldwide TechservicesFoley, Alabama, United States
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OD
Ohlsson Dc
Colleague at Worldwide TechservicesChampaign, Illinois, United States
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LF
Lawrence Flores
Colleague at Worldwide TechservicesSilver City, New Mexico, United States
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2 education records
Daniel Lam education
Google It Support Professional Certificate, Information Technology
Jobtrain/Coursera
Bachelor Of Science - Bs, Corporate Finance, Financial Services
FAQ
Frequently asked questions about Daniel Lam
Quick answers generated from the profile data available on this page.
What company does Daniel Lam work for?
Daniel Lam works for Worldwide TechServices.
What is Daniel Lam's role at Worldwide TechServices?
Daniel Lam is listed as Dynamic PC Support Technician at Worldwide TechServices.
Where is Daniel Lam based?
Daniel Lam is based in South San Francisco, California, United States while working with Worldwide TechServices.
What companies has Daniel Lam worked for?
Daniel Lam has worked for Worldwide Techservices, Jobtrain, and Lendingclub.
Who are Daniel Lam's colleagues at Worldwide TechServices?
Daniel Lam's colleagues at Worldwide TechServices include Hopping Daniel, Clovis Yockey, Paul Hubbs, Said Salmouni, and Keith Miller.
How can I contact Daniel Lam?
You can use AeroLeads to view verified contact signals for Daniel Lam at Worldwide TechServices, including work email, phone, and LinkedIn data when available.
What schools did Daniel Lam attend?
Daniel Lam holds Google It Support Professional Certificate, Information Technology from Jobtrain/Coursera.
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