Dan Tousignant Email & Phone Number

For more than 20 years, I've led strategic projects, guided Agile transformations, and taught Lean methodologies. I focus on delivering real results, building strong teams, and driving meaningful change.I specialize in organizational effectiveness consulting, helping individuals and businesses improve their operations to deliver more value.Key Achievements:• Trained over 3,000 people from 40 organizations in Agile and Scrum, with a 98% satisfaction rate.• Managed a $13 million system upgrade over 27 months, ensuring consistent value delivery every 9 weeks.• Integrated Lean Portfolio Management for a Fortune 15 IT company, aligning 40 initiatives in just 3 months.• Reduced costs and schedules by 50% on a web portal project by switching to iterative development.• Achieved a Net Promoter Score (NPS) of 80/80 from 20 client executives for coaching efforts on a 200-person software/hardware program.•Led a software development team of 30 through an Agile Transformation, resulting in a significant increase in job satisfaction within a year, ranking 1st in cultural surveys.

Boston, Massachusetts, United States

IT adaptive PMLC implementation• RAD and JAD• XP frameworkStrategic Project Management• Claims Payment Operations: Performed the role of Lean project manager for a claims payment initiative to reduce errors, increase provider satisfaction and reduce administrative and medical expense.• Medical Cost Savings: Provided program management of 11 Health Services projects designed to provide multi-million dollar medical cost savings.Portfolio Management• Project Portfolio Management (PPM) of 80 business-critical projects.Process Improvement• Performed continuous improvement all processes related to project management throughout the organization. Recently implemented an improved change management process to ensure project manager stakeholder accountability.• Developer and delivered customized training on all new and improved project management processes.

Program Manager for a large-scale (170 ppl) Agile software development initiative. Projects included:• EHR for Emergency Departments: Provided project management to deliver a full EHR solution which could provide emergency departments with patient health information including a history of medical claims, care management, disease management and pharmacy claims.• Care Management Workflow Application: Created requirements and a core infrastructure to create the next generations of medical management software for care and disease managementPrimary Responsibilities:• P&L oversight of a 47 million dollar project budget, including budget forecasting, tracking and reporting• Management of 20 million dollars in outsource staffing contracts• Oversight of hiring and onboarding for 180+ employees and contractors• Reporting and decision support for all operational and financial metrics; earned value progress reporting, executive dashboard reporting, and budget reporting

• Built a boutique consulting firm, which managed enterprise-wide projects for Fortune 1000 organizations. Developed the overall schedule and plan for large-scale projects. Project management activities included project office implementation, hardware and software deployment, software development, budgeting and scheduling, defining requirements, process improvement, product development and rollout. Significant Assignments:• Tufts Health Plan – Project Integrator for the HIPAA program. Created all program management deliverables for all phases of the initiative including project charter, master project plan. Provided meeting facilitation, executed resource plans and delivered executive summaries.• OneBeacon Insurance – Project manager, editor and trainer for SDLC methodology implementation. Created a custom methodology combining SDLC processes, PMI standards and traditional business requirements.• Harvard Business School of Publishing - Project manager and editor for customized project management training and workbook.

Bs, Industrial Engineering

Mba, In Progress