Daniel C. Email & Phone Number

IT professional with a broad range of skills in all operating system environments. telecommunications, both data and voice, and daily content moderation for tens of millions of users,About me:Proven record of exceptional client relations and outstanding customer service. Maintains ongoing experience on-the-job in fraud monitoring and prevention, network security, cloud services, colocation, data center operations, network operations, phone systems (virtual and traditional), hardware/software/networking support, network repair, and troubleshooting.Past work skills include VM deployment and maintenance, website troubleshoting, technical support, and providing high-level customer support to key clients with specific demands/needs. Proven experience dealing with both new and specialist end-users, capable of offering a high level of technical & customer service, and experience working with Fortune 500/S&P 500 companies.Skilled and experienced content moderator, leading multiple teams overseeing a combined 50+ million active users, on one of the internet's most-visited social media websites. Writes and maintains code for content moderation and associated tools, with a focus on detecting and mitigating bad-faith users, including developing new tools and technology to accomplish this task. I have coded filters for highly nuanced and "coded" language, as well as the graceful removal of unwanted content, while including thoughtful handling of related user experiences and providing explanations for actions as necessary.More about me:I'm a musician, having played the trumpet my entire life, including numerous performances with famous musicians/recording artists.Professional baseball official/umpire, all ages/levels below MLB. NCAA/NFHS certified.I appreciate a quiet and relaxed work environment with clear and concise expectations and documentation. I expect a workplace that follows all applicable safety guidelines and values the health of their employees. I enjoy working off-hours and extended hours, where I can contribute the most possible. I excel working from home/unsupervised, where I have the most energy and motivation to tackle tasks. I have my own low-mileage transportation and enjoy working on the road. I'm fond of travelling for work, particularly by air, as long as it isn't the majority of my job. I'm happilly living in the Burlington area of Vermont.I hope you're having a great day, and thank you for reading this far. Please reach out so we can chat!