Supervisor
CurrentLeading a team of amazing customer service consultants who strive to create world-class experiences for the members of BECU. Responsible for operations management for a team of 14-18 team members. Evaluating efficiency and quality performance of team members and coaching them to achieve their potential. Providing career guidance and support for new and tenured employees as they build their careers at BECU. Drive performance improvement by leveraging curiosity, tenacity, and teamwork.