I am a customer support and quality assurance manager with over 22 years of leadership experience in both large and small service and technical organizations. I have a track record of building effective teams by communicating a shared vision of success, growing cross-functional partnerships, and inspiring others to action. My strengths lie in leadership, time management, and igniting a culture of innovation.Specialties: Mentoring and developing team leaders and other support staff, maintaining strong client and cross-functional relationships, communicating clearly and directly, and fostering an inclusive team environment.