Greet and seat guests, maintaining the layout of the bar area as guests arrive and leave. Maintaining guest experience alongside servers and bartenders. Running the waitlist for tables at the bar, as well as the standing capacity. Checking IDs as well as assessing guests as needed for safety of current guests and staff. Overall customer experience masterminding to ensure all guests have a fantastic experience and wish to return. Train all incoming hosts as well as assist in training of fellow staff on all reservation and waitlist operating systems and best practices.

Prepare, resource and facilitate onboarding and ongoing training to over 400 AmeriCorps volunteers within the realms of academic and socioemotional student coaching; diversity, equity and inclusion learning; career development and relationship building. Plan and execute monthly site-wide events for staff and volunteers, including venue scouting, training session implementation, external speaker coordination and feedback collection. Progress monitored events and training through group surveys to improve effectiveness by 150% over two years.Provide site-wide support in learning for staff using educational expertise and network of over 50 director level partners and headquarter support.Spearhead national learning and development practitioner group to implement new training systems across 29 cities through coaching and collaborative problem solving.Curate instruction based on school and volunteer needs to meet school, district and AmeriCorps goals to meet needs of 20 partnership agreements and grants.

Service Delivery & ImpactImplement City Year’s Whole School Whole Child model with quality to the right students, in the right time, at assigned schoolhouse(s) utilizing the analysis of collected data and expertise in the field. The Senior Impact Manager (SIM) develops and manages partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students.Corps Member Program Delivery & ExperienceLead, manage, and coach a team of AmeriCorps members to achieve service performance goals, program implementation requirements and leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. The SIM is also an effective talent developer who leads corps members to success with a rewarding year of service through civic engagement and a citizenship development curriculum. Daniel has managed 90 AmeriCorps members since 2015.Service Partner ManagementBuild and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Diversity, Equity and Inclusion Lead, facilitate and Participate in trainings, education spaces and dialogue spaces for all staff members to develop their competency in DBIE; correlating their learning and knowledge to their role as well as the mission and vision of the organization and the students & communities we serve. Additionally, Daniel has co-led the National LGBTQIA+ Affinity Space and worked to promote and educate queer knowledge and history inside and out of the LGBTQIA+ community.

Service Delivery & ImpactImplement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The PM/IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students.Corps Member Program Delivery & ExperienceLead, manage, and coach a team of corps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. The PM/IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM/IM will manage up to 20 City Year corps members.Service Partner ManagementBuild and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success.

Responsibilities include peer management of a team of ten working within classrooms in an under-performing school, data collection, and analysis, overseeing after-school programming, conducting training for the City Year corps, and conducting meetings with the team and administration at the school.

Responsibilities included serving as a tutor, role model and mentor to elementary school students, providing small group support in two different classrooms. Along with in-class and out of class help during school hours, I developed the after school programming for the school and programming for all five days of Camp City Year.

My responsibilities included opening packages, checking in books, making bookstraps and delivering books as necessary to faculty patrons. I also assisted in searching the stacks for books and copying books into electronic pdfs.

My responsibilities included calling alumnae to update their information, keep them involved with the college and raise funds through their generous donations.