Commercial Lead within the Professional Services category team:Contingent Labour, Consultancy, Legal Services and Permanent Recruitment

Part of the commercial team focussed on the end to end category management of contingent labour, consultancy, research, media, business travel and also CCS performance.

Working in a range of roles across category teams within DWP Commercial Directorate, whilst undertaking MCIPS qualification. Key roles include:Work ProgrammeContract management activities across various Welfare to Work contracts in performance management, contract variation, business continuity, supply chain mapping and governance.SME policy teamWorking with commercial teams to promote accessibility of contracts to SMEs and support the cros government SME spend target.SIAM Service IntegrationDelivering the procurement of an IT Service Desk, introducing new technologies, efficiencies, shift left, and part of the wider IT disaggregation strategy.Crown Commercial Services transitionEnsuring the successful transition of £300M of common goods and services to the newly formed Crown Commercial Service.Commercials Directors' OfficeSupporting commercial performance and change management throughout the directorate. Pipeline planning across £3B annual spend whilst supporting continuous improvement as part of government wide Commercial Capability Reform. Professional Services Adoption of category managment across 9 sub category areas. Lead on Language Services strategy and procurement.

I led the sales team responsible for several national brands selling a variety of activities and experiences, managing interactions between customers and over 800 different suppliers on a daily basis to ensure high levels of customer satisfaction in the service.Attention to detail with a quick response was key to this role, whilst problem solving and an innovative approach were often required.