Daniel C. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Strategized, conceptualized, and developed brand strategy, logo design, marketing materials. Forecasted customer buying projections. Worked closely with business owner-entrepreneurs with startups in mens accessories and in health and wellness

Vancouver, British Columbia

Certified by Group head office in over 35 retail banking and wealth management and leadership development programs including: Business Writing, Presentation Skills, Coaching for Performance, Handling Difficult Conversations, Change Management, Performance Management, Needs-Based Sales and Service, Leads Management, Anti-Financial Crimes Compliance (Retail and Enterprise clients), Developing Manager of Others and Manager of Managers, New Employee Onboarding, People and Culture, Diversity and Inclusion

Vancouver, British Columbia

Trainer and course manager for 25+ personal financial services, customer experience and professional development courses. Ensuring revisions, redesign of learner, facilitator guides, handouts and assessments as well as customizations for diverse audiences delivered within time sensitive and cost constraints. Worked closely with internal and external stakeholders as key learning subject matter expert on global organizational transformation and change management projects.

Vancouver, British Columbia

Supervised, coached and delivered half year performance reviews to 3 learning coordinators. Oversaw all learning administration including catering, venue management, onsite and offsite set-up and tear down of learning events, creating and closing learning sessions on learning management system (Mzinga), print order and shipping, flight and hotel bookings and learning library.Promoted to Manager, Learning and Development 11 months for delivering exceptional customer experience, high scoring metrics and word of mouth feedback, leadership acumen during company and department rightsizing.