Danilo Gomes Email & Phone Number

São Paulo, São Paulo, Brasil

Na Far.me construo relação com as casas de repouso de BH e SP fornecendo suporte quanto as boxes de assinatura. Resolvo problemas de logística, alterações de medicamentos, faço pedidos e manutenções de assinatura para o mesmo dia através da plataforma KissFlow, visualizo o andamento e solicitações de suporte e criava cards através do Hubspot. Far.me utiliza de uma plataforma deles para armazenar dados de assinatura, entrega, produtos, etc. Utilizamos o blip para entrar em contato com as casas e auxiliar nos problemas do dia a dia, agendamento para coleta de receitas e demais dúvidas sanadas.

São Paulo, São Paulo, Brasil

Fiquei em treinamento para poder auxiliar no suporte do cliente quando se tratava de Whatsapp business com mensagens automáticas. Utilizei o Gupshup para cadastrar as mensagens em servidores de diversos ramos. Como estava em treinamento, não tive muitas funções a serem feitas.

Sao Paulo, Brazil

As a Customer Success Assistant at Construcompras, my role centered on providing customer support and implementing strategies to foster loyalty to the platform. I engaged in customer service, addressing inquiries and delivering efficient solutions. Additionally, I conducted proactive calls to strengthen relationships with clients, aiming to ensure their continued presence on the platform. My efforts contributed to the stability and satisfaction of customers, with no significant occurrences of churn.

Sao Paulo, Brazil

I attended to customers, scheduled technical assistance appointments, handled coffee sales, and provided information about promotions, support, and delivery issues.

São Bernardo Do Campo, São Paulo, Brazil

I assisted customers at the counter, prepared beverages, closed out bills, and replenished products.

Diadema, São Paulo, Brazil

Contributed as an assistant in eyeglass assembly, operating lens cutting machines, cleaning protective glasses, organizing inventory, sorting lenses for respective frames, and completing the assembly and delivery process to stores.

São Bernardo Do Campo, São Paulo, Brazil

Performed administrative tasks in the accounting field, including document organization, phone support, operational assistance, and monthly closure of invoices for companies.

São Bernardo Do Campo, São Paulo, Brazil

In my first job, I developed skills in customer service, communication, and teamwork, ensuring above all customer satisfaction. Often, I handled customer service alone during busy periods, worked as an assistant grill cook, traveled across São Paulo for food truck service, and took on the roles of bartender and cashier, managing bill payments and creating and serving drinks.

Bachelor'S Degree, Analysis And Systems Development, I Am Currently Studying In The Distance Learning Mode.

Activities and Societies: Programming, Software Development, Database, and Web Development Studying Analysis and Systems Development.

Incomplete College Education, Accounting, Paused College Due To Finances; No Plans To Resume.

Activities and Societies: Customer Management, Human Behavior in Organizations, Economics and Laws I completed one semester of accounting.

High School, High School, There'S Not Much To Report, It Was A Standard High School Education.