Dan Ong Email & Phone Number

Brisbane, Queensland, Australia

Managing the Salesforce Platform Powerlink Queensland uses to manage its Renewable Energy portfolio, and leading the way to continuously innovate and future-proof how we use CRM.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

I served as the main gatekeeper in managing client relationships, sprint delivery timelines, business requirements, and project management resources in accordance with the agreed quality level, the scope of work, and feature sets. This encompassed leading and overseeing the delivery of Salesforce projects, including Sales and Service cloud deployments, for customers in the retail, commercial distribution, investment funding, and real estate industries.

Brisbane, Australia

I led the Events-based ERP product presentations and solutions demonstrations for prospects and clients, and coordinated closely with the new sales and accounts management teams to support the sales conversion process. I also worked extensively with customers to understand their critical business issues, analyse business problems, and craft customer-oriented solutions. Crucial to the role was also spearheading the responses to city council tenders and RFPs and as well as participating in marketing events, trade shows, and conferences, including the delivery of presentations at industry conferences. Being in the solutions consulting allowed me to coordinate closely with the sales, global product management, and services delivery teams to actualise quality and targeted software solutions that helped craft product roadmaps addressing the local Australian market.

Brisbane, Australia

I was heavily involved in the configuration, development, and bug fixing of the newly implemented Customer Management Systems (CMS) using Salesforce CRM and spearheaded the data migration of the client records database from the existing SQL-based in-house system. I also worked closely with the ICT project lead, test analyst, and system users, to deliver the suitable design features and system functionalities, and likewise consistently liaised with the business analyst and relevant stakeholders to understand how users perceived and utilised the system for further improvements and software optimisations.Apart from the standard Salesforce Triggers, Apex Classes, Validations, and Process Builders, I've also used other third-party tools and applications such as Conga for document management and Data Loader for data migration.

Makati City, Philippines

I handled the presales initiatives for the business process outsourcing and offshoring market vertical on projects related to Data Center, Contact Centre, Cloud, and IT SaaS services. Instrumental to my role was the analysis and review of user needs and software requirements to determine the design feasibility and solutions viability. Prior to the handover of newly-launched projects to the service delivery team, I led the kick-off meetings involving cross-functional teams for proper scope alignment and delivery timelines.I was also selected to represent the company in Microsoft's P-Seller program where it gave me the opportunity to work closely with the Microsoft Philippine team in learning first-hand the solutions portfolios and product roadmaps vital to the local market. Being a part of the program empowered me to deliver the Customer Immersion Experience (CIE) workshop and demonstrate the Office 365 suite.

Pasig City, Philippines

I served as the point-of-contact of the company for the Smart Card and Readers market for the Asia Pacific market and assisted the company in understanding the regional business requirements and opportunities. Further, I assessed the needs of the regional market by performing business analysis initiatives and developing sound propositions for strategic partners.I was also instrumental in establishing and maintaining relationships with key system integrators/solution houses/resellers and prepared, implemented, and monitored sales plans (SWOT, segmentation, targeting, sales strategies) to achieve the sales targets. I was heavily involved in generating leads and sales opportunities and ensured to have proper channel interfaces with customers necessary for the formulation of operational solutions based on their application requirements.

Binan, Laguna

Assigned at Plant 4 which handles all the final RF testing of Integrated Circuits.

Master'S Degree, Information Technology, 6.65/7.0 Final Gpa

Activities and Societies: QUT International Men's Group, QUT Brewers, QUT Career Mentor Scheme Major in Enterprise Systems

Bachelor'S Degree, Electronics And Communications, Cum Laude

Activities and Societies: IECEP Graduated Cum Laude and Top of Class. Managing Editor of the TUPV Yearbook 2010 Publication.

Secondary Diploma