Working on the team responsible for architectural decision making at Prudential do Brasil, directly responsible for validating solutions from other teams and assist in the choice of tools for new models of work. Activity types:Projects Reference Architecture designProjects follow-up - Architecture GovernanceDevOps/ model dissemination culturePoC / MVP of new tools to validate new concepts and value to the companyWorking along the Business Partners team to improve IT delivery for the business. (Business-driven)API APIGEE local support teamSupport for container environment and new tools.

Work with testing, debugging, documentation, delivery and support/troubleshooting of both Web and Client Server Applications for new systems and production enviroment. - using dynatrace, appdynamics, dumps... Technical leader on projects regarding WebSphere IBM, JBOSS, WildFly and others. Validate, Design and create projects working side by side with Consulting team.

Deliver successful discovery, analysis, and design workshops for small teams of both technical and non-technical backgrounds that shape and influence the customer’s architecture design decisions.Delivery projects and guide customers through successful pilot and production deployments.Validate, Design and create projects working side by side with Consulting and Sales team.Act as a customer advocate within TIVIT to deliver the right solutions and to ensure that those solutions are implemented and supported in an innovative and reliable way.Teaching workshops for internal TIVIT support team from several middleware tools, exchanging knowledge with the first line of support and addressing real problems of TIVIT’s clients.

As a 3rd line of support for a pool of clients, part of a team with duties like reviewing old and developing new documentation, planning new projects or reviewing others projects. I am also responsible for Datacenter migrations (new clients) and troubleshooting problems on all customers projects stages, working with the development team and knowledge sharing between other members of the team (1st and 2nd line of support). I'm in charge of implementing a routine for patches and updates for unsupported products and new products from the park such as Jboss, Apache, TomCat, Sharepoint, IIS, COM+, IBM products (WebSphere, MQseries, Broker, IHS, C:D….) and others.

Part of a team based in Poland to provide support to CITIBANK Brazil-branch, providing support for applications and products. working with MQ, WAS, IIS, IHS (plugin), etc.

As a 3rd line of support for four different clients, (TecBan, Banco Cacique, Banco Pecunia, CIP) part of a small team with duties like reviewing old and developing new documentation, planning new projects or reviewing others projects. I am also responsible for troubleshooting problems on all customers projects stages, working with the development team and knowledge sharing between other members of the team (1st and 2nd line of support). I'm in charge of implementing a routine for patches and updates for unsupported products and new products from the park such as Jboss, Apache, TomCat, Sharepoint, IIS, COM+, IBM products (WebSphere, MQseries, Broker, IHS, C:D….) and others. I analysed data and made performance recommendations that increased the core system viability by 100% and helped with new designs for projects saving costs. I successfully managed the combination of many products/applications after a company merger between two banks. Clients.: TecBan ( www.tecban.com.br - ATM network - Large), Banco Cacique (www.bancocacique.com.br - Bank - Medium), Banco Pecunia (www.bancocacique.com.br - Bank - medium), CIP (Brazilian Payment Network - http://www.cip-bancos.org.br - Large)

I Worked at a Microsoft Gold Partner where I was responsible for the design in new projects, advisor for new solutions and I also assisted in implementing some of them.Updated the client park servers from windows 2003 to windows 2008 r2, updating the forest to windows 2008, troubleshooting on exchange 2007 problems, and Sharepoint migration.Helping the sales to show new products to future clients, (Lync, Sharepoint, Windows R2 new technologies)

I worked with all critical systems of Santander Bank – Brazil, such as their internal financial system; Broker network system; SWIFT system; Brazilian payment system, and others. Using Jboss, IBM products (WAS, MQ, CD and others); responsible for documentations, new projects and troubleshooting. Increased system viability resolving after finding flaws in the application from the broker system (www.santandercorretora.com.br) and applying scripts for automatic problem detection. I successfully managed the combination of many products/applications after a company merger between two banks. (Banco REAL - AMRO and Santander Brasil)Client.: Santander Bank ( www.santander.com.br - Bank - large)

Working at a Microsoft Gold Partner, taking care of small and medium clients in a team providing support, implementation of new projects and troubleshooting for Microsoft products.I updated the client park servers from windows 2000 to windows 2003, troubleshooting problems and IIS migration. Helping the sales to show new products to future clients, (OCS, Sharepoint, DPM….)Clients.: EuroAmerica (www.euroamerica.com.br - Company - medium), MakroKolor (www.makrokolor.com.br - graphic industry - medium), BrasilPrev (www.BrasilPrevcom.br - bank - large) and others.