Danilo Veličković Email & Phone Number

Belgrade, Serbia

• Leading design and implementation of future learning technologies including LMS, testing, and content management repositories
• Primary Cornerstone LMS administrator for JAGGAER company wide
• Managing specifications, configuration, testing, and implementation of Cornerstone LMS system and usability enhancements
• Managing integration with internal systems and ancillary products
• Partners with internal Customer Support to develop SOPs for resolving customer issues
• Primary point of contact with the LMS vendor for resolution of issues related to system performance

Belgrade, Serbia

- Partnering with LBPs to design solution deployment plan. Direct contact with key stakeholders in the line of business to gather requirements. Responsible for providing input and final review of all operational components. Creating project plan for the launch and implementation. - Project managing initiative execution related to Operations and the.

Belgrade, Serbia

-Serve as the single point of contact for NCR technicians over the phone as well as the customer when required-Dealing with hardware, networking and application support and issues reported to the helpdesk via the Remedy / Service Now system / email escalations / phone calls for the US Walmart stores-Take ownership and responsibility of an issue from start.

Belgrade, Serbia

Troubleshooting hardware on registers and Self Checkouts and servicing hardware on the Back Office equipment (PCs, Thin Clients, CBLs, Zebra and Lexmark Printers, Scales, Tellermates, Handheld Scanners, Signature Pads etc.).