Danielle Magpantay Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

— Made guests feel welcome and ensured that they get the best dining experience possible by communicating all special requests to the manager and servers in charge — Made sure all Front-of-House operations ran as seamlessly as possible — Made sure all work areas were organized and spotless at all times — Answered all calls professionally and responded to guests’ queries as best as possible

Quezon City, Philippines

- Ensured the most effective communication executions while strictly maintaining the brand voice from social media engagements, customer service responses, to in-store experiences- Coordinated with the Marketing, Product Development and Operations teams regarding product launch and promo communication plans specifically directed for both online and offline customers- Designed, implemented, and oversaw various training programs of sales representatives concerning in-store etiquette, makeup application, and product launch communications on a nationwide level- Created and participated in product development focus groups to gain early market insights and foresee product and sale concerns- Managed the CE team, from the training of new members, to the monitoring of their daily progress- Conducted monthly store visits with evaluations to ensure quality shopping experience and topnotch customer service across all Sunnies Face stores (15 branches and counting)- Submitted monthly and quarterly reports on customers’ individual brand experiences, which include a compilation and analysis of customer reviews, as well as recommendations for areas of improvement

Taguig City

- Handled several key accounts and product lines of international beauty and healthcare brands, as well as national utility services for multiple above-the-line and digital campaigns- Managed social media content for varied platforms; also closely monitored the posts’ insights and engagements to ensure communication angles and formats remained strategic and effective- Collaborated with different teams to craft pitch-winning advertising campaigns that heavily relied on competitive analysis, while ensuring the client’s brief and budget are met- Offered creative solutions to emerging company and market challenges, exemplifying comprehensive knowledge and deep understanding of the client’s business and their customers- Carried out a cross-functional project management role to ensure the success of various campaigns and projects; required to work closely with all of the agency’s highly engaged teams

Greater New York City Area

Greater New York City Area

- Identified industry trends and resources that provided strategic insight and marketing models, which helped create a research-driven brand communication plan for a contemporary audience- Established brand awareness and visual identity on social media by consistently introducing and publishing new types of content that were engaging and aligned with business objectives- Managed the brand’s collaborations and widened the company’s network of New York-based influencers and content creators whose expertise and interest center on beauty and skincare- Designed publicity materials and printed collaterals for the company’s events and promotions, a task which included the creation of its main messaging, graphics and layout

Greater New York City Area

Greater New York City Area

Greater New York City Area

Associate In Applied Science (Aas), Advertising And Marketing Communications, 3.9 Gpa

Activities and Societies: Phi Theta KappaGraduated Summa Cum Laude Dean's List (2013-2015)

Clothing Technology, Fashion

Activities and Societies: UP ACTS (Association of Clothing Technology Students)Dean's List (2009-2011)

High School

Activities and Societies: Adeodatus Scholarship Trust Foundation Member, Art Club Officer, Yearbook Committee Member, Props Committee.