I am an experienced systems administrator with a strong background in providing desktop/infrastructure support to global teams in diverse industries, including gaming, biotech, and media. I am known for my high degree of responsibility, ethics, and commitment to quality.I am well-versed in standard systems and applications, including Mac OS, Windows OS, Active Directory, O365, GSuite, and Service Now ticketing systems. Additionally, I have a passion for building custom high-performance PCs for audio/video and gaming professionals. I am dedicated to supporting end users, ensuring seamless operations, and troubleshooting technical issues to maintain business continuity. I strongly believe in bridging the digital divide in underprivileged communities, and I have successfully developed and managed philanthropic programs to donate equipment and support deserving organizations.Outside of work, I enjoy utilizing my expertise in audio engineering to record, engineer, and mix full-length albums and demos using advanced professional recording software and hardware. I also provide affordable computer service and repair to immigrant communities and low-income workers.In my free time, I enjoy kickboxing, soccer, hiking and working out. I love to cook, go salsa dancing, and play video games.