Danielle Santini Email and Phone Number
Danielle Santini work email
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Danielle Santini personal email
I am curious by nature and I like to learn new things. That is probably why throughout my professional career, I looked for different experiences. I worked in large, medium and small companies and, for a while I even ran own company.I worked with Marketing, Sales Operations and Customer Success and I learned that regardless of the product, in order to obtain success, the customer must be the protagonist of the operation. I believe in the Customer Centric culture and I seek to implement wherever I work. Today, as an UX and Artificial Intelligence apprentice, I see how much technology has a fundamental role in the process of improving the user experience, reducing costs for the company and providing better insights to improve the product and operation.
Jitterbit Latam
View- Website:
- jitterbit.com
- Employees:
- 366
-
Partner Development ManagerJitterbit LatamState Of São Paulo, Brazil -
Head Of Customer SuccessJitterbit Latam Feb 2024 - Present -
Customer Success CoordinatorJitterbit Latam Feb 2023 - Present -
Customer Success ManagerJitterbit Latam Nov 2020 - Mar 2023- Gerenciamento direto nas contas de clientes estratégicos- Responsável por acompanhar os projetos e toda a jornada do cliente- Manutenção dos clientes em carteira, evitando o churn.- Responsável por identificar novas oportunidades de melhorias e novos projetos, atuando direto no upsell e cross-sel- Acompanhamento high touch com os clientes da carteira- Demonstração e treinamento do produto- Atuação como uma intermediadora entre os clientes e a organização- Apresentação de Customer Care, destacando os highlights da parceria e planejamento do próximos passos e crescimento -
Customer Success CoordinatorVivipay Mar 2019 - Jun 2020São PauloAs a result of my Customer Centric bias and deep knowledge of the product, I was invited to lead the implementation of the Customer Success Area at ViVi's. I used Zendesk's support tools such as Chat, Guide and Help Center in order to support our B2C audience, and Trello and Jira for the B2B customers onboarding. In addition, I was the support point for the related areas, providing training for the sales teams, and insights for product teams. -
Marketing And Operations CoordinatorViviholdings Jun 2018 - Mar 2019São PauloViVi Holdings is a Fintech with operations in the USA, Brazil and Mexico. While my time at the company, I worked as the Product Owner during the launch off the application, closely monitoring the operation and controlling the processes. I worked actively with the marketing area, coordinating new partnerships, and also the creation, placement and management of the company's communications. -
Product SpecialistScansource Oct 2009 - Oct 2011Barueri, São PauloScanSource is a global distributor of technology solutions, such as: POS and Barcode solutions, Digital Workplace among many others. As a product specialist, I was responsible for promoting my brand and product among the sales team and business partners. I actively collaborated in the development of new business partnerships, as well as commercial training for these partners. Also, I helped the marketing team to plan and execute marketing programs to attract qualified leads, developed support materials, articles and PR campaigns. -
Marketing AnalystIbm Aug 2006 - Sep 2009I started as an operations intern, supporting the sales team in controlling orders and following up on proposals. I also organized department's events for customers and partners.As the Marketing Analyst, I was responsible for supporting the commercial team implementing institutional campaigns, organizing lead generation events, working with PR promoting partnerships and success cases.
Danielle Santini Skills
Danielle Santini Education Details
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Ux E Ui Designer -
Artificial Inteligence Applied To Marketing -
Marketing/Marketing Management, General -
International Relations
Frequently Asked Questions about Danielle Santini
What company does Danielle Santini work for?
Danielle Santini works for Jitterbit Latam
What is Danielle Santini's role at the current company?
Danielle Santini's current role is Partner Development Manager.
What is Danielle Santini's email address?
Danielle Santini's email address is da****@****.com.br
What schools did Danielle Santini attend?
Danielle Santini attended Ux Unicórnio, Espm Escola Superior De Propaganda E Marketing, Broward College, Fasm - Faculdade Santa Marcelina.
What skills is Danielle Santini known for?
Danielle Santini has skills like Product Marketing, Solution Selling, Customer Experience, Sales, Dos, Channel Partners, Sales Operations, English, Negotiation, Competitive Analysis, Sales Management, Business Planning.
Who are Danielle Santini's colleagues?
Danielle Santini's colleagues are Fernando Souza Vieira, Michael Kujinga, Xavier Mejia, Taylor Pasquarella, Landry Rudasingwa, Parker Householder, Susan Hua.
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Danielle Santini
United States -
Danielle Santini
Salinas, Ca -
2morganstanley.com, kpmg.com
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Danielle Santini
São Paulo, Brazil
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