Danischa Taylor Email & Phone Number

Frisco, Texas, United States

• Set up new account on properties for utilities, landscaping maintenance, HOA due
• Pay all property bills by coordinating invoice payments and ensure documents are reviewed and approved.
• Work with vendors to resolve purchase orders, contracts, invoices or payment discrepancies and documentation.
• Record and review transactions in Redfin accounting and project management software.
• Reconcile processed bills by verifying entries and comparing reports to balances

Lewisville, Texas

• Provide support and assistance to other internal management teams
• Audited all the clients active DIL order accounts
• Managed a portfolio of high risked foreclosed properties to ensure that deadlines are met
• Ensured ongoing follow up with outside vendors to retrieve additional information or other relevant documents as required.
• Reviewed incoming material and determine the appropriate action to resolve
• Handled all escalated matters from vendors and clients for accuracy and oversee completion of accounts

• Reviewed completed orders for potential bill-backs, invoicing, and recover or minimize losses
• Audited all clients active accounts
• Prepared and maintained monthly management reports to senior management and the client
• Built and implement processes for the servicing organization to report and track all accounts
• Ensure follow up with external vendors to retrieve additional information or other relevant documents as required
• Participated in special accounting and order research projects as requested

Dallas, TX

• Prepared and maintained monthly management reports to senior management and the client
• Handled all escalated matters from realtors and oversee completion
• Audited all clients active accounts
• Built and implement processes for the servicing organization to report and track all accounts
• Acted as a liaison between the company and clients, making sure that all the clients’ needs were met and procuring documents that the company needed
• Provided oversight to the realtors and city officials working the escalated accounts

Plano, TX

• Assisted escalations department by managing a portfolio
• Lead, managed and executed training of 50 new associates by calibrating the quality of work to determine readiness for the position of a property preservation specialist
• Monitored progress of pending orders and initiate action to insure forms, reports, correspondence and other documents are prepared and submitted within established timelines.
• Assisted manager in reviewing reports involving department goals to achieve code compliance per given city.
• Managed high risked foreclosed properties to mitigate loss to the company
• Responded to calls or correspondence from attorneys, third party vendors, code enforcements, and city officials