Danischa Taylor Email & Phone Number

Frisco, Texas, United States

• Set up new account on properties for utilities, landscaping maintenance, HOA due• Pay all property bills by coordinating invoice payments and ensure documents are reviewed and approved.• Work with vendors to resolve purchase orders, contracts, invoices or payment discrepancies and documentation.• Record and review transactions in Redfin accounting and project management software.• Reconcile processed bills by verifying entries and comparing reports to balances

Lewisville, Texas

• Provide support and assistance to other internal management teams• Audited all the clients active DIL order accounts • Managed a portfolio of high risked foreclosed properties to ensure that deadlines are met• Ensured ongoing follow up with outside vendors to retrieve additional information or other relevant documents as required.• Reviewed incoming material and determine the appropriate action to resolve• Handled all escalated matters from vendors and clients for accuracy and oversee completion of accounts

• Reviewed completed orders for potential bill-backs, invoicing, and recover or minimize losses• Audited all clients active accounts• Prepared and maintained monthly management reports to senior management and the client• Built and implement processes for the servicing organization to report and track all accounts• Ensure follow up with external vendors to retrieve additional information or other relevant documents as required• Participated in special accounting and order research projects as requested• Acted as a liaison between the company and clients, making sure that all the clients’ needs were met and procuring documents that the company needed• Managed a portfolio of high risked foreclosed properties to ensure that deadlines are met• Lead weekly meetings and prepared management reports detailing the roll-forward of active accounts. • Handled all escalated accounts from vendors and clients for accuracy and oversee completion• Created and provided detailed preservation bids for the client• Communicated and negotiated with vendors regarding bids

Dallas, Tx

• Prepared and maintained monthly management reports to senior management and the client• Handled all escalated matters from realtors and oversee completion• Audited all clients active accounts• Built and implement processes for the servicing organization to report and track all accounts• Acted as a liaison between the company and clients, making sure that all the clients’ needs were met and procuring documents that the company needed• Provided oversight to the realtors and city officials working the escalated accounts• Responded to calls or correspondence from attorneys, third party vendors, code enforcements and realtors• Monitored progress of pending orders and initiate action to insure forms, reports, correspondence and other documents are prepared and submitted within established timelines.• Monitored and tracked the vendors performance

Plano, Tx

• Assisted escalations department by managing a portfolio • Lead, managed and executed training of 50 new associates by calibrating the quality of work to determine readiness for the position of a property preservation specialist• Monitored progress of pending orders and initiate action to insure forms, reports, correspondence and other documents are prepared and submitted within established timelines.• Assisted manager in reviewing reports involving department goals to achieve code compliance per given city.• Managed high risked foreclosed properties to mitigate loss to the company• Responded to calls or correspondence from attorneys, third party vendors, code enforcements, and city officials• Partnered with city officials to negotiate violation or citation fees and fines for over 150 vacant properties• Reviewed incoming materials and determine the appropriate actions to resolve• Reviewed completed orders for potential bill-back items, invoicing, and recover or minimizing losses