• Led the management of contracts and terms, ensuring alignment with company standards and client expectations. • Negotiated, implemented, and enforced SLAs between clients and vendors, ensuring adherence to agreed-upon service standards. • Managed the full vendor payment cycle, ensuring timely and accurate disbursements while maintaining detailed transaction records to optimize cash flow. • Calculated and distributed commissions, ensuring accuracy and prompt payments in line with established guidelines. • Generated detailed reports on banking discrepancies and payment statuses, resolving issues by coordinating with relevant departments for accurate reconciliation. • Coordinated end-to-end payment processing, implementing procedures to enhance efficiency and accuracy. • Conducted monthly checks and monitored ATM transaction statuses across the US and Canada. • Worked in entire Quote to Cash process, including quote preparation, contract management, sales order creation, and invoice generation. • Performed monthly GL tie out, revenue deferral tasks trade reconciliation along with preparing term logs and maintenance reports. • Acted as a backup, ensuring continuity in order billing and cash application processes.

Worked for the order management team to provide an end to end resolution for failed, cancelled orders.• Proactively keeps up to date on the new process or updates.• Delivered targeted results measured by customer satisfaction, end to end process effectiveness, efficiency and quality.

Medical Billing: Process and submit claims for medical services rendered, ensuring accurate coding and compliance with payer requirements. Eligibility Verification: Confirm patient eligibility for coverage and benefits with insurance providers prior to service delivery. Service Estimate Creation: Develop and provide detailed cost estimates for medical services, including patient responsibility and insurance coverage. Financial Statement Preparation: Compile and generate financial statements reflecting the costs of medical services, patient payments, and insurance reimbursements. Payment Authorization: Obtain and confirm payment authorizations from insurance providers to ensure coverage and approval for billed services. Backlog Report Creation: Develop and maintain reports detailing outstanding claims, pending authorizations, and unresolved billing issues.

Dealing with queries and complaints related to service and getting the issue resolved by collaborating with different departments