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Daniella Lima Email & Phone Number
Analista de Relacionamento Comercial PJ
at
Empresa Confidencial
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Analista de Relacionamento Comercial PJ
Location
São Paulo, Brazil
Company size
Who is Daniella Lima? Overview
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Quick answer
Daniella Lima is listed as Analista de Relacionamento Comercial PJ at Empresa Confidencial, a with 429 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Daniella Lima.
Daniella Lima previously worked as Inside Sales Consultant at Actionline Brasil and Analista de Prevenção a Fraude (SAC) at Atento Brasil. Daniella Lima holds Bussiness Degree, Bussiness Administration from Universidade Paulista.
Company email context
Email format at Empresa Confidencial
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Empresa Confidencial
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Profile bio
About Daniella Lima
I am a Customer Experience Specialist with a solid track record of over 5 years, focused on banking app support and optimizing the customer journey. My experience includes analyzing documentation and managing critical situations such as churn and chargebacks, always striving to deeply understand users' needs and challenges.I have worked in dynamic environments where I implemented strategies that improved customer satisfaction and reduced churn rates by up to 20%. My analytical approach allows me to identify patterns in feedback data, translating into practical and effective solutions. Additionally, I collaborated with cross-functional teams to develop training and processes that ensured more efficient support aligned with customer expectations.I firmly believe that a positive experience is key to customer loyalty. I am always looking to enhance my skills and explore new trends in Customer Experience, aiming to create memorable and high-value interactions.
Current workplace
Daniella Lima's current company
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6 roles
Daniella Lima work experience
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Inside Sales Consultant
Rápido, fácil e livre de burocracia! Como analista no Quinto Andar, sou responsável pela abordagens iniciais com os leads. Reunião de leads realizando a qualificação do imóvel, utilizando técnicas de sondagem, espelhamento e rapport, criando uma conexão com proprietário de imóveis. Manuseio dos sistemas Eaglle e MagicLink.
Jun 2023 - Jul 2024
Analista De Prevenção A Fraude (Sac)
O roxinho e suas "N" possibilidades! Analise de prevenção a fraudes;Acompanhamento de KPI's para a melhoria contínua;Análise de documentos para aquisição de Conta BrancáriaAnálise de Regras de Segurança para transações via TED e PIX;Criação e controle de reportes de segurança para MED;Manuseio de sistema Zendesk.
Jun 2021 - Oct 2022
Consultor De Marca
Autônomo
Atuei na criação de Logo Marca "Let it Bee" de uma pequena confeitaria e bolos de pote;Desenvolvi técnicas de venda para diferentes públicos e faixas sociais e econômicas;Gerenciei páginas no Facebook e Instagram para divulgação e distribuição;Participei na produção dos bolos e embalagem, bem como conservação e transporte até o cliente.
Jul 2020 - Dec 2021
Expert Em Interação
Expert em Suporte ao Cliente através do software Papyrus para comunicação inbound e outbound para um dos maiores sites de e-commerce do mundo.Análise de entrada de valores através do boleto e do cartão de crédito; Fluxo de logística de entrega de encomendas e contato com transportadoras conveniadas.Suporte aos dispositivos Alexa, Fire TV e Prime Video.
Sep 2020 - Jun 2021
Assistente Comercial
Centro Medico Pedra Verde
Recepção de Pacientes e Equipe Médica;Cadastro e Registro de Pacientes no Sistema;Orientação e Acompanhamento de Pacientes;Agendamento de Consultas Eletivas, Exames e Procedimentos Médicos por Telefone e Whatsapp.
Feb 2014 - Aug 2020
2 education records
Daniella Lima education
Bussiness Degree, Bussiness Administration
Tecnólogo, Gestão Da Cadeia De Suprimentos E Logística
FAQ
Frequently asked questions about Daniella Lima
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What company does Daniella Lima work for?
Daniella Lima works for Empresa Confidencial.
What is Daniella Lima's role at Empresa Confidencial?
Daniella Lima is listed as Analista de Relacionamento Comercial PJ at Empresa Confidencial.
Where is Daniella Lima based?
Daniella Lima is based in São Paulo, Brazil while working with Empresa Confidencial.
What companies has Daniella Lima worked for?
Daniella Lima has worked for Empresa Confidencial, Actionline Brasil, Atento Brasil, Autônomo, and Teleperformance.
How can I contact Daniella Lima?
You can use AeroLeads to view verified contact signals for Daniella Lima at Empresa Confidencial, including work email, phone, and LinkedIn data when available.
What schools did Daniella Lima attend?
Daniella Lima holds Bussiness Degree, Bussiness Administration from Universidade Paulista.
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