Danielle Cobb Email & Phone Number

Minnesota, United States

Provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of the front office activities.Check-in patients (including verification of demographic and insurance information)Collect all patient out of pocket responsibilities (i.e., deductibles, copays, co-insurance, etc.)Schedule next appointment for patients at check out, i.e., cast and measure, delivery, follow up, or prosthetic care plan appointments.\Act as a concierge of Hanger clinic services (including assistance in patient experience programs, support groups, and other resources)Assist RCM team as needed in obtaining missing/ additional information from patient.Maintain accurate and complete electronic healthcare records on our patients.Act with integrity in all ways and at all times, remaining honest, transparent, and respectful.Continuously innovate new solutions, influencing and responding to changeFocus on superior outcomes and calibrate work processes for outstanding results.

Hopkins, Minnesota, United States

Memphis, Tennessee, United States

Manage incoming messages, calls, and tickets from membersGuide patients in navigating products(Trouble-shooting technical issues/accessing in-app resourcesEducate and advocate for members as they navigate through insurance and billing, including eligibility/benefits checks and obtaining pre-authorizationCoordinate with internal Tech and Clinical teams to ensure a seamless experienceCapture all incoming new patient and referral requests from network partnersAssist in the development of technology and service innovations by collecting feedback and presenting to interdepartmental stakeholders internally

Memphis, Tennessee, United States

Checked eligibility and benefit verification for treatments, hospitalizations,and proceduresPrepared, reviewed, and transmitted claims, including electronic andpaper claim processingCalled insurance companies regarding any discrepancies with claims and paymentsResearched and resolved denials, appeals, and collectionsAnswered all patient, insurance, and/or physician inquiriesPayment posting

Greater Minneapolis-St. Paul Area

Bachelor Of Science - Bs, Psychology, 3.69

Activities and Societies: Psychology Club Black Cultural Association Addiction

It Certification, Graphic Design, 97

Activities and Societies: SkillsUSA