Responsibilities:- Utilized Workday, LinkedIn, SeekOut and Beamery to source passive candidates- Conducted interviews and successfully sourced talent for numerous requisitions- Discussed compensation, equity and benefits with candidates- Collaborated with hiring managers to maximize sourcing partnership and fill roles- Proactively shared information and resources with other team members- Personally tracked and recorded core metrics to exceed hiring goals- Partnered with recruiters to successfully close and sell candidates on the role- Responsible for sourcing underrepresented talent through DEI initiatives- Promoted candidate experience by crafting unique messages, doing phone screens and setting defined expectations for the interview process

Responsibilities/Promotions:Operations Specialist 9/2021 - 6/2022- Created and audited a reach out tracker for the entire team specified to requisition and candidate needs- Thoroughly understand and execute compliance regulations and reporting - Partnered with leadership to forecast hiring needs and ensure recruitment process runs smoothly- Act as subject matter expert (SME) and provided one on one guidance and training to newer teammates including shadowing, reverse shadowing and provided appropriate materials to assist with frequently asked questions- Provide proactive and reactive HR support to the business, managing and resolving employee relations and retention issuesActive Channels Specialist - Sourcer (SWE) 3/2021 - 9/2021- Manage numerous requisitions using a pool model for Software Engineering roles, including designing & implementing process changes, and handling escalations from online candidates- Quickly and effectively review 400+ resumes per week on average- Working with candidates from application creation through scheduling technical phone screens- Collaboratively work with recruiting partners and hiring managers to deliver quality candidates to the business- Efficiently keeping up with a detailed engineering questionnaire used to gather basic coding qualifications that are sent to candidates that meet MQs for pooled roles in Software Engineering with hundreds of responses- Effective in my time management and administrative duties to efficiently respond to all candidates and referrals within a 24 hour SLA- Consulted on dozens of job postings per quarter to create job postings that are inclusive, compliant, and consistent within software engineering- Source to find strong candidates using LinkedIn, Dice, Zip Recruiter, CareerBuilder and Indeed

Responsibilities:- Responsible for proactively reviewing candidates to determine if they meet the requirements and job experience for the 20+ high volume roles I support- Effectively screen 600 to 1000 online applicants a week, consistently exceeding expectations and quotas- Collaborating with recruiters and hiring managers to strategize top of funnel pipeline for active applicants- Effectively communicating with candidates on application status while advocating for candidate experience- Maintain compliance for job descriptions and candidate routes- Proactively setting realistic expectations with gentle pushback using tangible data when discussing goals with stakeholders, hiring managers, and recruiters

Responsibilities:- Collect and maintain all contract employee payroll, billing, and personnel data required for accounting purposes- Maintain current payroll and employee information in PeopleSoft including Direct Deposit, W-2’s, etc.- Collaborated with recruiters on candidate communications and request pertaining to their hired role- Maintain unemployment records, employee files and timekeeping system - Assist in preparing client specific reports on an ad hoc basis or as required by the Service Level Agreement- End-to-end benefits administration – new enrollees, life events, and open enrollment- Process all new hires, terminations, and unique employee information including W4's, pay changes, retirement deferrals and loans, promotions, and transfers between entities- Oversee the administration of leaves including FMLA, STD/LTD, and Military

Responsibilities:- Manage high volume of claims by receiving 13 new claims per day and 60 new claims per week on average; working claim from beginning to end- Resolve and document auto claims as quickly and accurately as possible; average close time less than 2 weeks- Consistently met or exceeded the company goal of contacting insured/claimants in under 48 hours- Coordinate repairs between client and businesses- Interview all involved in an accident to determine coverage and liability decisions- Validate damage is consistent with the report of the accident- Independently make decisions related to liability and coverages; Investigate coverage issues; Determine liability- Planning, prioritizing, and organizing incoming claims with time management skills - Accurate documentation and record keeping

Responsibilities:- Assist with patient demographics, registration, and maintaining patient status accurately and thoroughly- Daily processing with Medicare Part D, Medicaid, Tricare, and commercial insurance plans- Advanced working knowledge of billing operations including charges, coding, payment, insurance claims/appeals- Prepare, review, and send out patient and nursing facility monthly billing documents and statements- Identify and resolve patient billing complaints; Prepare, review and send patient statements- Ability to read, analyze, and interpret financial reports and legal documents pertaining to finances- Audit and maintain patient accounts for 12 nursing facilities- Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers- Audit, maintain and set expectations for patient accounts for 12 nursing facilities including unpaid claims

Responsibilities:- Time management in filling requested medication for eight floor hospital and two sister hospitals, in a timely and urgent fashion - Balance labor, ensuring and operating a balanced and efficient shift while meeting all production goals- Able to handle fast-paced work environment filling 200+ prescriptions per night- Organize and manage robot fills and troubleshooting; fill and restock Omnicell- Work in a highly collaborative environment working closely with pharmacists, nurses, and doctors - Demonstrate analytical skills and ability to problem solve and prioritize with little guidance

Responsibilities:- Responsible for individual sales budgets up to $125k per month, executing company initiatives, and opening and closing different store locations- Plan, monitor and maximize product inventory, purchasing and sales- Responsible for knowledge of inventories, overs/shorts, costs, margins and how this affects the individual store and company performance- Expert on point of sales systems, trans-city sales and budgets for individual stores, area and districts- Close interaction with both area managers and district manager to retain business, increase traffic and discuss store’s performance

Responsibilities:- Handle incoming calls from doctor’s offices, pharmacies, case managers, answering clinical criteria, mandating if criteria matched for approval of medications requiring prior authorization for Georgia Medicaid, knowledge of ICD-9 codes and billing - Met and exceeded goals of completing 45-60 prior authorizations per day- Directly responsible for managing the number of resubmissions of insurance claims due to new hires and tenured staff experiencing rejections and ultimately decreasing the bottom-line- Time management and 20% increase in incoming calls due to efficient handling. Receive and respond to provider and pharmacy calls regarding the prior authorization and formulary process - Promoted to training manager, train new employees on codes, procedure, efficiency, time management - Coordinate training packets, schedule and coordinate trainee schedule; Complete HIPAA requirements - Provide reporting on audit findings, KPIs, statistics, and goals

Responsibilities:- Clinical setting where patients call with questions concerning prescriptions, drug interactions, side effects, allergic reactions, and to confirm usage- Review of pharmacy and override process in compliance with company and state guidelines- Met and exceeded goal of 80 calls per day- Track and trend to ensure criteria have been met, audit for prior authorizations, analyze cost and determine utilization patterns - Resolve complaints and grievances related to the pharmacy network in conjunction with the pharmacy team - Achieved less employee call-ins, higher efficiency and success on employee KPIs- Train new employees on procedure, efficiency, computer program utilization, and time management