Daniyal Raza Email and Phone Number

- Collaborated closely with Fortune 100 Fintech clients on various projects, gaining a deep understanding of their IT system, day-to-day needs, business requirements and new enhancements in the system.- Fostered collaboration across different divisions, leveraging shared resources and expertise to enhance project success and achieve organizational objectives.- Manage customer via communication, expectation setting (internal/external).- Streamlining resolution process, ensuring satisfaction. - Setting up tailored escalation matrices.- Caretaker and initiation of processes for both inter team and inter department collaboration and coordination. Takeout roadblocks, Increasing turnaround time to days instead of weeks.- Always looking out for ways to increase throughput and reduce manual effort to enhance efficiency. - Automated manual operational tasks to reduce laborious effort for time efficiency.- Manage new business by taking relevant requirements from customers, create relevant change requests based on current system limitations/viability. Develop, and deliver client’s requirement. - Be in the epicenter of the evolving changes by suggesting enhancement within the product to improve security, response, performance with product evolution to meet current industry standards. - Working as security manager to ensure a secure production environment according to PCI standards. Performing regular security audits, devising new strategies based on the evolving scenarios to ensure safety and avoid vulnerabilities. Enhancing system security measures as an ongoing practice. Enhanced system’s security by twenty percent.

Working in the capacity of Senior Project Coordinator where my responsibilities entail but are not limited to:- Managing my department of 50+ resources where I directly report to the Head of Department.- Coordinating at crucial points and leading from the front when it comes to bypassing roadblocks that are hindering crucial progress.- Liaison between my department and the rest of the world where there is two way traffic and I have to channel it all. - Identifying major issues as they land and escalating them to the relevant teams so to minimize any residual impact through quick reaction.- Creating Processes, top to bottom to ensure inter-team/department harmony through defined SLAs, documentation, and accountability.- Creating reports to measure progress and outcome so that any hindrance/challenge can be met with. - Assigning a task to the relevant resource based on their complexity and resource's capability.- Looking after internal and external affairs of my department. Including but not limited to Training, Meetings, Follow-Ups, Escalations, and Resolutions.

Database team. Responsible for maintaining the database server where the major development was being performed. That included maintaining the different database scripts that were to become part of the back-end of the project assigned to. Team Lead for the database team. Database Development. Responsible for writing procedures and devising new strategies to perform the task at hand.Functional Specification Documentation. Creating Functional Specification Documents for the New product at hand by translating the Requirement Specification Documents procured from the client into a more visual, technology oriented and focused wireframes on the real implementation with the help of application's architect and the BA's who were responsible for fetching those requirements in the first place. Release Manager. Responsible for internal version of the product where all the requirements of the stakeholders were met to ensure smooth testing and functionality of the product.

Co-Founder at a Startup incubated at LCE.-Technical-Management-Marketing-Operations

Working as Marketing Director for a Theater Company. Was responsible for Arranging meetings with sponsors. Dealing with Media. Print/TV/Radio. Publicity Channels PR