Dan Jackson Email & Phone Number

Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

Duties Included:- Welcoming Customer Queries - Being the first point of contact for any visitor to the Castle and helping them with tickets, prices, opening hours, retail questions, historical questions, gallery queries, directions, or upcoming events. - Cash Handling - Including filling, counting, and emptying the tills on a day-to-day basis.- Team Leadership - Regular days when I was trusted to open and close the site and organize my colleagues to ensure an efficient working environment.- Supporting Events - Helping to ensure that the regular events held at the Castle were a success by supporting both customers, staff, and performers alike. Sometimes out of normal opening hours,Skills Gained:- Adaptability - Working at a Heritage site such as Nottingham Castle means that on any given day lots of problems may occur. As an employee, it was up to me to be prepared to step up compared to my basic responsibilities when the site's day-to-day operations were at risk. This included manning some of our many galleries when the dedicated Learning Team was understaffed.

Melton Mowbray

Duties included: • Working effectively in a team-based environment to consistently meet sales targets set by the management team.• Being entrusted with my own set of shop keys that I would use to collect and sort deliveries, open and close the shop, and enter the cash office where I would regularly count money, ensure the till systems were working and occasionally attend conference calls as a representative for the shop.• Regular work on the tills at the front of the shop, serving the public daily.Skills gained:• Effectiveness in a team - Despite being in a pressured environment we would regularly reach KPI targets.• Time management and organisation – Having to make sure I attended work at the correct time every day to open the shop consistently and be ready to collect and sort through the stock deliveries.• Trusted with serious responsibilities – Representing the shop on a conference call at a district level.• Experience of working with the public on a day-to-day basis and ensuring all their needs were met.

Master'S Degree, History

Bachelor'S Degree, History, 2:1

Activities and Societies: Vice President of the Rock and Alternative Society (2018-2019)