• Building AI/ML payment features that help AP teams automate and optimize their end-to-end accounts payable.• Expanding bank API integrations and supported issuers to increase total volume paid through Coupa.• $700M targeted annual customer savings by building an early payment discount product from 0 to 1 and launching go-to-market campaigns with sales and enablement teams across NA and EMEA markets.• Manage virtual cards and expenses teams, own roadmap strategy, go-to-market, enablement, marketing, P&L, and revenue growth.

• $250M in annual customer savings by building AI reporting (US Patent 11449827) that identified unmanaged T&E spend and helped customers move it into managed procurement channels.• +300% increase in parsing speed and +50% in accuracy across millions of users uploading expense receipts by building a machine learning parsing engine — $150K in annual P&L savings by replacing 3rd-party integration.• 2 travel companies acquired, built T&E payments and employee reimbursements, and launched a new suite of travel products to strengthen product market position and increase SaaS revenue.• +40% increase YOY in new customer sales and +142% increase YOY in licensed paid users — productrecognized as market leader by IDC MarketScape and Gartner in 2018, 2019, 2020, 2021, and 2022.• 30 emerging markets added to the product pipeline by partnering with PwC, KPMG, legal experts, and local governments and building global compliance features related to GDPR, FedRamp, 508 / WCAG, and privacy.

• $70K in annual P&L savings by integrating help into mobile clients, redesigning help center, rewriting content, improving help search, and adding product videos leading to -30% decrease in monthly support contacts.• 32-day decrease in support SLA by implementing product and engineering triage program leading to an additional -7% decrease in monthly support contacts.

• Designed and implemented a six-part learning innovation series for 150-member regulatory affairs team to improve cross-functional work with global project teams in the U.S., Canada, and Europe.

• +15% increase in average revenue per account by partnering with product, sales, and support teams to identify key product opportunities that increased average revenue and expand customer’s financial management capabilities.• 40 accounting projects integrated totaling $900K in ACV integrated.