Dan Chapman Email and Phone Number
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An experienced education and human resources professional at executive levels who has expertise in learning operations, training & development, eLearning, talent management - employee engagement, performance management, computer training, tuition reimbursement programs, project management, ERP systems and implementation of technical programs who leads systems, projects, and teams with strengths in communication, teamwork, and reliability. Learning and talent/performance professional with experience directing enterprise solutions including design, development, and implementation of learning/talent material. Excellent track record of supporting mandatory, continuing and certification education and other learning initiatives. Multi-faceted educational technology specialist with extensive experience in medical education and interactive case-based training program development and implementation, mobile education, simulation, collaborative learning community development, and organizational change. Experience implementing courseware and strategic direction for all types of learning and talent/performance systems. Ensure all courses are compliant and adhere to standards. Provide learning expertise to companies including strategy development, eLearning/Performance/ERP analysis, ROI, vendor selection (LMS/Content/Performance Management/ERP), contract negotiations, and implementation management.Specialties: Operations, education, eLearning, human resources, talent management-employee engagement, performance management systems, training, organizational development, database implementation, project management, learning management systems, enterprise and facility direction and initiatives, strategic direction of learning and online presence, blended learning ROI, outcome-based resolutions and tactical feedback based on needs analysis, leading-edge technology integration including simulation and mobile learning.
Cornerstone Ondemand
View- Employees:
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Global Field Operations And Success ManagementCornerstone OndemandCalifornia, United States
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Global Field Operations & Success ManagementCornerstone Ondemand Aug 2021 - PresentSanta Monica, California, United States -
Vice President And Principal Learning StrategistLearning Strategy Llc Feb 2020 - PresentOrange County, California, United States• Consult learning and operations teams responsible to help drive HR business execution • Advise leadership and executive-level teams regarding development and delivery of HR-related programs and applications, education and learning programs, training curriculum through all phases and lifecycles, as well as oversight of content development/delivery.• Participate with Business Process Teams to develop/update standard processes and workflows, embrace and implement identified changes, and ensure BPT deliverables hit/succeed ROI.• Collaborate with key stakeholders to deliver innovative solutions, application management, content and analytics, process expertise and best practice insights serving a broad and diverse customer base. • Strategically evaluate, recommend, and use solutions that are complete, intuitive, and flexible enough to help optimize the workforce. • Consult and recommend various operational channels and mediums available for learning distribution (e.g., in-person, help center, webinars, blogs, support community, videos, LCMS, etc.) and establish a clear philosophy for leveraging those avenues most effectively • Own the operational elements of the Education function, including headcount planning, hiring, training, and driving new initiatives.• Partner with engagement teams responsible for the success, renewal, product optimization, and strategic utilization in the healthcare market.• Develop and communicate a curriculum development road map to internal stakeholders.• Evaluate and improve program effectiveness through defined KPIs, testing and user feedback.
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Associate Vice President Of Client Operations, People And TalentHealthstream Nov 2018 - Feb 2020✓ Provided executive leadership to strategic operations resulting in 99.3% client retention and 98.6% client satisfaction rating ✓ Introduced and created success management department recognizing $144M in total revenues ✓ Successfully drove adoption and increased subscriber growth 260% through initiative-based management techniques and project-focused ROI • Provided strategic oversight and operations of the company with direct responsibility over numerous service lines that made up Client Operations and Programs including: Content Integration, Implementations, Training, Customer Service, Strategic Operations, Success Management, Professional Services, and Customer Programs• Designed and implemented business operations plans to foster strategic plan success and mission/vision diligence• Executive level direction to a 7+ member team of senior-level customer operations personnel/management as well as 130+ staff to engage and proactively service the organization's accounts / relationships• Oversaw division's operational performance against budget, financial and operational goals• Acted as head Voice of the Customer as it relates to Services, Product, and Systems• Contributed to short- and long-term organizational planning and strategy as a member of the leadership team to maintain long-range client operation plans• Developed business intelligence practices to ensure key business decisions are informed through data and information• Cultivated programs and procedural changes to facilitate a smooth and efficient progression for the introduction of new products and services through onboarding, utilization, and renewal• Managed relationships with partners/vendors as it related to all Services and activities• Provided new processes and functionality to an outdated, traditional model and transitioned entire customer operations team to a proactive success model (client engagement, etc.) and one that encompasses Solutions, B2B, B2C, and overall client growth -
Associate Vice President Of Client Operations & ProgramsHealthstream 2015 - Nov 2018
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Senior Director, Operations & Success ManagementHealthstream Apr 2014 - Sep 2015
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Hr Learning, Performance/Talent, And Operations Senior ConsultantConsultant Sep 2013 - Apr 2014Los Angeles, Ca
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System Director, Hr Learning And TalentPresence Health Sep 2012 - Sep 2013Chicago, Illinois -
Program Director, EducationPresence Health Apr 2008 - Sep 2012Chicago, Il
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System Leader: Curriculum And DesignPresence Health May 2006 - Apr 2008Chicago, Il
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Leader: Training And Organizational DevelopmentPresence Health Sep 2004 - May 2006Chicago, Il
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Communications InstructorIsd 196 Aug 1999 - Sep 2004Apple Valley, Minnesota -
Research AssistantMinnesota Legislative Reference Library Jun 1997 - Aug 1999St. Paul, Minnesota
Dan Chapman Skills
Dan Chapman Education Details
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Education -
Speech-Communication
Frequently Asked Questions about Dan Chapman
What company does Dan Chapman work for?
Dan Chapman works for Cornerstone Ondemand
What is Dan Chapman's role at the current company?
Dan Chapman's current role is Global Field Operations and Success Management.
What is Dan Chapman's email address?
Dan Chapman's email address is dc****@****sod.com
What is Dan Chapman's direct phone number?
Dan Chapman's direct phone number is +177366*****
What schools did Dan Chapman attend?
Dan Chapman attended University Of St. Thomas, University Of Minnesota-Twin Cities.
What skills is Dan Chapman known for?
Dan Chapman has skills like Training, E Learning, Instructional Design, Leadership, Learning Management Systems, Talent Management, Organizational Development, Performance Management, Strategy, Captivate, Succession Planning, Employee Training.
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Dan Chapman
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Dan Chapman
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Dan Chapman
Katy, Tx
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