Dan Stevens Email & Phone Number

Led the management and maintenance of IT infrastructure, including data servers, web servers, virtual environments, and local workstations, ensuring seamless operation and high availability. Resolved complex system management and software-related issues, enhancing IT application performance. Conducted technical research to implement cutting-edge solutions, continually advancing technology capabilities, improving visualization tools, and fortifying IT security in compliance with industry standards. Authored program documentation and provided user training. Troubleshot and resolved network, database, and server issues, minimizing downtime. Executed critical IT projects such as server replacements, network updates, software system upgrades, and website overhauls, driving significant improvements in system efficiency and user experience. Developed security plans, conducted risk and vulnerability assessments of IT systems.Highlights:• Overhauled multiple websites improving performance by 25%. Gathered appropriate website data and evaluated user statistics to identify database bottlenecks and hosting issues. Met with stakeholders to identify solutions which increased the quality and accuracy of the websites.• Implemented CRM system to improve data accuracy and workflow by 30%. Gathered requirements from stakeholders, analyzed software and hosting options, performed cost benefit analysis and associated risks, communicated recommendations to senior management and implemented IT project for upgrading the overall system with minimal impact to day-to-day business.

Livermore, Ca 94551

Established a consulting service providing data-driven marketing and information technology solutions that solve customer problems and meet business objectives.• Delivering impactful results by planning and managing development of critical business processes and scalable product solutions in scrum and agile environments.• Employing superb project management skills to lead the migration of large CRM system to a new platform comprising several years of critical data.• Enhancing daily email marketing newsletter that reaches over 50K subscribers by designing and maintaining cutting-edge technical systems.• Enabling data-driven decision-making by conducting digital and subscriber audits and producing statistical reports.• Improving productivity and daily operations by migrating existing APIs and integrating new APIs with updated CRM, order, and email management systems.• Collaborating effectively with cross-functional teams and client business leaders to drive strategy and development of critical business processes and marketing solutions.• Guiding team to consistently exceed success metrics by collaborating with software developers to create custom applications and trackers.• Leading the successful launch of a marketing system by overseeing the entire product lifecycle and defining the product vision and go-to-market strategy.• Simplifying information access by developing API calls to move external property data into marketing system.• Boosting brand presence by leveraging insights from customer interactions with the platform to create robust digital marketing campaigns.• Applying thorough subject matter expertise and leadership skills to serve as a technical resource for the team and lead design and business strategy discussions.• Leveraging excellent communication skills and subject matter expertise to describe complex concepts in simple terms to clients and internal teams of varying technical knowledge.

Santa Clara, Ca

Senior Product Manager focused on Java (J2ME) community specification and implementation development• Utilized in-depth technical expertise and knowledge of PersonalJava, J2ME, CDC, JavaTV, Java Embedded Server (JES), and Personal Profile to create cutting-edge products that enhance the user experience and enable innovation.• Played an integral role in Java’s integration in over 3 Billion devices by overseeing marketing initiatives for Java in embedded and middleware spaces, including set-top boxes, phones, cars, and home servers.• Ensured successful project completion by collaborating with the engineering manager to set development priorities, identify dependencies and resource needs, create technical designs based on required specifications, and define epics, features, and stories.• Worked closely with product development teams to manage the software development life cycle (SDLC) and define product plans based on customer needs, licensee requirements, and development roadmaps.• Continuously enhanced product development and service delivery by compiling customer feedback and performance data and implementing improved procedures to the SDLC.• Increased operational efficiency by identifying areas of need and implementing technical and process improvements.

San Jose, Ca

Broadcast Video Equipment Product Manager focusing on video storage solutions for news broadcasts• Drove continuous growth by managing the sales budget and product inventory for $100 Million per year in revenue, as well as marketing and launching multiple large broadcast video products, including Betacam SX, SX-Net, and ClipEdit.• Selected by senior leadership as the company representative for the New Year’s Eve broadcast going into 2000, responsible for managing a multi-million-dollar project and addressing any potential technical issues.• Managed the successful launch of a multi-million-dollar KHON studio update in Hawaii by coordinating logistics, defining project scopes and deadlines, training employees on new equipment setup and usage, and identifying and eliminating project constraints.• Received the Best Presenter of the Year Award for NAB training after leveraging outstanding communication and interpersonal skills to consistently deliver engaging product presentations to high-end clients.• Displayed strong product management skills by leading all stages of product design, development, and sales, developing creative and unique solutions based on customer feedback and market research, and integrating new products and features.

Menlo Park, Ca

Video Production Equipment Product Manager focusing on editing solutions for broadcast production facilities• Launched Axial 2010 Editor• Specified requirements and drove development and release of several software updates for editor series• Directed and supervised five person customer support team for product line globally• Conducted onsite device interface development to resolve technical problems, ensuring client satisfaction

Field Service for DCT product line in Los Angelos / Hollywood area. Field Service in New York. Tech support for ACE editors worldwide.