Dan Kelly Email & Phone Number

United States

United States

In my tenure as a Technical Writer Manager, I have steered a dynamic team of talented writers to new heights of productivity and excellence. One of my hallmark achievements has been the relentless pursuit of process improvements, ensuring that our documentation not only meets but exceeds industry standards. Recognizing the value of streamlined operations, I expanded my managerial scope to encompass internal documentation initiatives. This strategic move significantly enhances our efficiency in developing user-facing content, setting a gold standard for quality and coherence.Central to my success has been my collaborative approach. By fostering strong relationships with a diverse array of subject matter experts, I've ensured that our documentation is rooted in deep technical insights and industry best practices. This synergy between expertise and execution has been pivotal in establishing our team as a cornerstone of technical excellence within our organization.My colleagues describe me as/exhibiting:- High effort- Great attitude- Resilient to setbacks and changes- Highly organized- Detail oriented- Technically savvy- Eager for responsibility and growth-motivated

As a Senior Technical Writer, I specialized in user-facing documentation for mobile and industrial robotics. My role often involved the challenging task of revising and enhancing existing documentation. This meant delving deep into technical intricacies to ensure accuracy while simultaneously expanding upon under-documented technical topics. Navigating these challenges demanded a keen eye for detail, an aptitude for comprehensive research, and the ability to collaborate closely with technical experts. Through meticulous efforts, I produced documentation that not only clarified complex procedures but also provided invaluable insights for users and system integrators alike within the rapidly evolving robotics landscape.

Providing consultation and technical/creative writing services for various projects including but not limited to:- Solar energy installation and operation documentation- Industrial networks and control integration- Configuration and operation manual authoring- Ghost writing/co-authoring- Android app development

- Marketing for pan European sales companies including new product development, pricing and promotion strategies- Top level PLC support for all European divisions- Market research for new product design with local and Japanese development teams- Competitor product analysis- New product training sessions - Prototype hardware and beta software pilot testing- Internal communication of critical technical information to European divisional sales companies

Hardware selection for automation projects including packaging, material handling, process control, quality control, food and beverage, pharmaceutical, automotive, biomedical, printed circuit board, stamping, machine guarding/safety and R&D- Sales Engineer for all product lines in a large territory showing increased annual growth - Technical support for 8 major product lines including on-site startup, phone and email support - Exposure to countless automation methods of quality control and production on high speed processes in a wide range of manufacturing environments- Product Specialist with focus in vision, laser, measurement, motion control and auto identification

Yaskawa certified motion control specialist, servo systems- Develop custom solutions based on customer driven application specific problems - New product presentations for tutorial and training purposes - Install and commission large control systems ensuring proper functionality - Phone support for application and hardware issues - On-site diagnostics