• Support business needs through collaborating with product management and information technology teams to develop clear actionable steps to achieve various high priority projects• Transform business management visions into workable user stories for developer and tester teams to implement• Create detailed step by step plans on multiple projects with varying priorities• Support developers and testers located both locally and remote• Oversee improvements in automation• Develop… Show more • Support business needs through collaborating with product management and information technology teams to develop clear actionable steps to achieve various high priority projects• Transform business management visions into workable user stories for developer and tester teams to implement• Create detailed step by step plans on multiple projects with varying priorities• Support developers and testers located both locally and remote• Oversee improvements in automation• Develop extensive documentation for various features and processes Show less

• Built trust based relationships with partners to improve transparency and effectiveness in managing their businesses.• Advised business leaders by communicating critical metrics on a $360 million book of business.• Produced strategies for segmenting customers into various profit levels for customized responses by business management.• Developed unique solutions to enhance the quality of data and streamline the reporting process.• Partnered with IT professionals for development… Show more • Built trust based relationships with partners to improve transparency and effectiveness in managing their businesses.• Advised business leaders by communicating critical metrics on a $360 million book of business.• Produced strategies for segmenting customers into various profit levels for customized responses by business management.• Developed unique solutions to enhance the quality of data and streamline the reporting process.• Partnered with IT professionals for development and testing of advanced data analysis and reporting systems.• Created digestible charts, graphs, and other data visualizations to discern meaningful insights. Show less

• Delivered profitability reviews with actionable insight and implications for business growth and profitability strategies.• Researched and analyzed loss experience, loss trends, expenses, and loss reserves.• Supported development of portfolio management strategies through data reporting personalized to the needs of business leaders.

• Created and enhanced various reporting and rating systems including a competitor quoting comparison tool.• Provided significant support to underlying statistical analysis of rate filing process for a diverse set of businesses.• Debugged pricing systems through close collaboration with IT professionals and the review and verification of the interpretation and implementation of complex calculations.