Dan T Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

• Reporting to Senior Manager, Product Marketing Evolution.
• Act as SME for the video product on the largest business transformation the company experienced.
• Manage TV channels / packages and receivers.
• Coordinate with Sales, Marketing Communication, Public Relation, Call Center and Regulatory Affairs team.
• Liaise with Operations and Technical teams.

Montreal, Canada Area

• Pricing Manager - Product Management - TV and Multi-Product (Internet, Phone, TV)
• Managed price changes and promotions with a value based strategic approach
• Optimized product pricing and packaging to increase profitability
• Simplified packaging and bundles to improve clarity for customers and sales force
• Gathered, analysed and recommended actions based on competitive intelligence information
• Developed business cases for product evolution and presented recommendations to senior executives

Canada

• Reporting to Retention and Life-Cycle Senior Business Manager. Enhance business retention price plans portfolio to perform against competitors. Develop and implement multiple reactive initiatives.
• Manage and deliver retention initiatives in support of the Rogers Cable strategic plan.
• Created post implementation review programs (PIR) to better asses the impact of the retention offers
• Developed and implemented incentive programs for customer service representatives leading to an increase of the save rate.
• Contributed towards achievement of the lowest all time ever churn rate for 2009
• Monitor and maintain competitive information; meet strategic competitive positioning, cost control objective, revenue and margin objectives

Montreal, Canada Area

• Reporting to Business Manager Pricing / Pricing Director. Manage wireless price plans to support customer acquisition campaigns and meet revenue targets. Develop and implement strategic marketing plans.
• Developed and launched Shared plans that became Fido’s main promotional story. It reached 24% of the new acquisitions versus 15% target
• Created a competitive analysis tool (value based pricing) adopted by all senior management
• Increased revenue per user (ARPU) by 20% and decreased churn by 42%
• Contributed to the launch of innovative UMA, video calling, Windows mobile and 3G / HSPA data services
• Successfully delivered a multi department Urban plan project leading a team of 22 people from 13 different departments within the 6 months time line

Canada

• Reporting to Customer Care Manager. Sales and customer service for B2B and B2C accounts (internet, land lines, long distance, VoIP)
• Surpassed sales objectives for 2 years in a row (300% over target) for DSL, fixed lines and VoIP by executing an innovative strategy
• Contributed towards the re-design of invoices which increased customer satisfaction and decreased company costs by $350,000 / year

Romania

• Reporting to National Sales Manager. Select and manage 150+ points of sales and distribution channel in 10 regions and trained their personnel. Manage a team of 4 sales specialists.
• Established the best wireless distribution channel in the country even if launching services after our main competitor, which exceeded the sales targets by 30% yearly
• Implemented a sales team that demonstrated sustained sales performance over the years
• Recruited, expanded and managed strategic dealer accounts which granted me special recognition from the sales director and VP of sales

Romania

• Reporting to Country Manager. Plan the sales strategy for both residential and business segments and supervised a regional sales team
• Developed, tailored and implemented a training program for sales reps which resulted in an increase in sales of 14% for the year 1995

Mba, Business Administration

Activities and Societies: A- average

Postgraduate Degree, Business Administration And Management, General

Engineer, Industrial Engineering

Activities and Societies: top 2%