Danna Taylor Email & Phone Number

Kalamazoo, MI, US

• Human Resource Manager duties included running bi-weekly payroll for all employees as well as monthly payroll for the owner and filing all quarterly and annual payroll filings.
• Payroll included tips, bonuses, reimbursements, commissions, holiday pay, PTO, medical leave, and insurance premiums.
• Administrated all benefits for employees including health insurance, dental insurance, optical insurance, and paid time off.
• Managed HR Assistant in all recruiting, onboarding, training… Show more
• Managed HR Assistant in all recruiting, onboarding, training, and offboarding tasks
• Fielded calls and emails from employees wishing to speak with HR and advocate for them as best I could within company guidelines.

Kalamazoo, Michigan Area

• Wore many, many hats as we raised this business from the ground up, including POS implementation, advertising, caregiver relations, second location start up, procurement, vendor management, compliance, state reporting.

Kalamazoo, Michigan Area

• Department Sales Growth Year Over Year by 18% in 2017 and 15% in 2018
• Outside technical sales specialist for 15 sales reps in Western MI and Northern IN
• Assisted our packaging supply consultants (outside sales reps) in growing janitorial supply sales with their current industrial, packaging customers
• Built excellent rapport with the sales force making them comfortable with introducing me to their customer contacts within their industrial and commercial customers

Kalamazoo, Michigan Area

• Dept. Sales Growth Year Over Year 16% in 2014; 17% in 2015; 16% in 2016
• Drove sales growth by assisting packaging sales reps in acquiring janitorial and safety supply business within their current industrial customers
• Supported sales goals by helping reps create custom solutions to customer janitorial or safety problems, creating value for the customer
• Built compelling sales materials and presentations, including samples or manufacturer’s demonstration
• Negotiated with… Show more
• Negotiated with vendors for best pricing and to moderate price increases

Portage, MI

• Recruited Financial Representatives for a Fortune 500 Company
• Consistently filled a pipeline of potential Financial Representative Candidates
• The team I was a part of ranked 7th out of 80 offices nationally
• Interviewed ALL candidates, facilitated the Selection Process and achieved recruiting goals while improving the candidate experience
• Implemented best practices from national and regional training conferences

Kalamazoo, Michigan Area

TOWER is a ladies only, professional networking group, for which I served on the Executive Board.-Assisted in Executive Board voting decisions, communications, and logistics. -Managed the network's event invitation system.-Supported and Trained all Chapter Board Secretarieswww.towerprofessionalnetwork.com

• Managed quality services for 300+ commercial accounts
• Reduced production labor expense by 13% and Increased net profit by 11%
• Attained multiple industry certifications with IICRC (Journeyman)
• Created, trained & implemented sales/marketing tracking systems
• Researched new products or processes for customers with unique needs unique needs

• Managed the restoration of commercial and residential properties
• Managed insurance estimating, crews, sub-contractors, and billing on many concurrent projects
• Lead training events for industry software programs
• Administered customer database and assisted in select IT integration

• Managed residential carpet cleaning sales and scheduling
• Triaged disaster calls and dispatched emergency crews
• Answered and routed phone calls on a multiple-line system

Associates Degree, Business Administration

General Studies

High School Diploma, General Studies