Danni Bailey Email & Phone Number

Barnstaple, Uk

Having overall accountability for growing the sales and profitability throughout each area of the store. Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service.Duties: • Driving and maximising the sales and profitability of the store to achieve growth. • Monitoring and review staff and store performance on a regular basis. • Driving sales through maximising team performance. • Organising, preparing and arranging promotional materials and displays. • Maximising sales through effective merchandising. • Leading by example in all aspects of the role. • Recruiting, training, supervising and appraising staff. • Maintaining accurate statistical and financial records. • Carrying out all till procedures and cash handling/banking minimising discrepancies essential for cash audits.

Duties:• Identifying, implementing and monitoring commercial opportunities and additional services to raise revenue.• Preparing reports for senior management and attending meetings with a variety of people, including animal keepers, retail staff and senior managers.• Publicising the parks services and assisting with the marketing of the latest animal attractions and encounters.• Gathering information about and working with surrounding local businesses.• Event planning and organisation.• Producing guides and other marketing literature.• Researching and visiting local accommodation and transport services to be used by visitors.• Keeping up to date with changes in tourist activities and events.• ICT work, including website development and online bookings.• Providing support for the senior management team. • Ensuring that the information centre is well presented, efficiently organised, easy to use and accessible.

While with the company I worked in numerous stores and also within all departments. I was given responsibility with regards to cash handling and banking as well as championing excellent customer service. I was also given responsibility with regards to merchandising, whereby I had to maintain departments and keep up to date with the latest trends.

This role developed my Customer service skills, time management and organisational ability, as well as introducing me to Cash Handling, dealing with various situations and working as part of a diverse group of individuals.

Bsc, Marine And Freshwater Biology

Core subjects studied include: Biochemistry and Microbiology, Genetics and Molecular Biology, Oceanography, Contemporary issues.

National Diploma, Animal Management

18 Modules including Business Management: Grades Merit to Distinction

11 Gcse'S Grades A-C, English Bb, Science Double Bb, Maths B