Dan Northcraft Email & Phone Number

Tacoma, WA, US

Santa Clara, California, US

Santa Clara, California, US

• Responsible for supporting customers in post-sales activities by establishing a call cadence, the execution of business reviews, and regular account planning
• Responsible for ensuring customers are well versed on our solutions through the coordination and delivery of platform overviews, feature demonstrations, and technical reviews
• Collaboration with sales, support, technical and renewal teams to provide a positive customer experience while addressing customer concerns in a timely manner
• Responsible for serving as customer advocate within internal teams to drive product improvements and ensure customer centricity
• Lead weekly CS team call to review team deliverables and highlight best practices that drive quality and effective customer interactions

Santa Clara, California, US

Portland, OR, US

• Market CBA’s brand portfolio and home market strategy in Washington state
• Plan and develop the annual and trimester consumer facing marketing calendar for the Washington market
• Work with brand and field sales teams to secure funding for local event activations
• Assist Division Sales Director with sell-in of the localized marketing calendar and associated programming to wholesalers within territory
• Manage all program and event executions and the proper/timely ordering of POS to support the brands and programs
• Activate brand specific local sponsorships within the home market in order to build brands, engage consumers, and drive sales

Portland, OR, US

• Managed South Puget Sound territory and wholesaler
• Worked alongside wholesaler to ensure accurate forecasts, grow sales, align brand strategies, and execute brand plans
• Identified and developed key strategic initiatives, quarterly plans, and wholesaler incentives to target market opportunities and grow each of the Craft Brew Alliance brands
• Finished 2013 and 2014 ahead of company sales plan
• Independently sought out and made sales calls on small local groceries and on premise chains
• Continually facilitated communication and timely execution on projects and goals across departments

Portland, OR, US

• Managed the on and off premise business for the greater King county
• Gained distribution and velocity by focusing on high volume and targeted accounts
• Worked with wholesaler to focus on and execute key brand initiatives
• Developed beer and brand education materials and training for the wholesaler's sales team
• Worked with wholesaler's sales team in the trade to increase brand awareness and hone selling skills
• Continually ranked among the top 5 within the company sales department for sales calls logged and verbal commits

Portland, OR, US

• Planned and executed consumer marketing experiences including: samplings, donations, local sponsorships, and brewery events
• Developed strong relationships with Portland based companies which resulted in successful cross promotional campaigns (Keen Footwear and The Oregon Humane Society)
• Identified local charities and events to partner with in order to increase brand awareness and community outreach

Portland, OR, US

• Greeted guests and planned seating assignments
• Bussed, cleaned, and set tables
• Assisted servers and bartenders running food, drinks, and answering customers questions
• Ran evening and weekend keg sales

Seoul, KR

• Taught English to children aged 9-18 in a variety of levels including elementary skills, grammar, and TOFEL test preparation
• Managed classroom to ensure all material was covered in allotted time
• Enforced behavioral and academic discipline
• Addressed class in professional and enthusiastic manner

• Implemented marketing campaigns for new product launches around the US
• Facilitated technical product training sessions in wholesale accounts
• Lead and participated in on-site advertising
• Periodically helped in inventory cataloging

• Facilitated incoming calls, transferring of calls, and the paging of doctors
• Responsible for quickly, accurately, and calmly receiving requests for and initiating the calling of emergency codes

Springfield, Oregon, US

• Quickly and safely evaluate quality of veneer and sort
• Work in small teams to assemble different thicknesses of plywood

Portland, Oregon, US

• Worked as a roving bank teller between five different branches in Southern Oregon
• Accurately counted, collected, and distributed money
• Informed bankers of their available account balances, outstanding checks, and other account information

Bba, Marketing & Management

Certificate Of International Studies, Marketing & Management

Education record