Client Experience Manager
CurrentSequoia Consulting Group is a tech-enabled consulting and services company that provides benefits, HR, payroll, and risk management solutions for people-driven employers with 20 to 20,000 employees. The Sequoia People Platform centralizes workforce data and helps companies navigate complex issues so they can maximize their investment in people, whether they are in office, distributed, or global. For two decades, Sequoia has been working with companies to balance the needs of their business with the needs of their people.- Manage all aspects of client benefit programs including: implementation, day-to-day client service, relationship building, and renewal management.- Provide strategic analysis and consulting expertise for clients’ benefit programs- Educate clients on benefit plan management and compliance with federal, state, and local laws- Create and conduct client projects, employee education programs, and strategic benefits initiatives