SME responsible for the system setup, implementation, training, consulting, and support of software systems and applications for new and existing clients. Accustomed to following project standards within established timeframes and at defined quality levels, and ensuring projects are completed according to client specifications. Develop course materials, documentation review, and product testing. Test and troubleshoot system configuration and functionality.

Support sales force in a consultative capacity.

Implemented special initiative on auditing procedures. Managed review of complex credit relationship through a core team that administers, reviews, and evaluates a portfolio of performing and under performing loans with the Private Banking line of business up to $70MM.Facilitated exception tracking, problem loan and overdraft reporting for a variety of projects.

Compiled and Reviewed Financial Statements of existing clients requesting lines of credit increases. Prepared underwriting documents for various lending groups throughout the bank for existing and new customers. Evaluated existing client credit standings as they pertain to internal credit policies. Audited secondary marketing plans, quality control plans, state licenses, state documents, and applications.