Engaging, knowledgeable and inspiring training professional with proven strengths in designing, building and delivering insightful and meaningful training courses. Passionate about ensuring appropriate talent is equipped to deliver on the promises and values of business stakeholders and contractual obligations.A strong communicator, with a proven track-record of successfully providing the skills and knowledge needed to obtain and retain the best talent and support their growth and development throughout their career.Extensive background in Hospitality Management and Customer Service with a track record of managing and maintaining successful and committed teams.