In my role as a program manager, I coordinate a team of practitioners and develop the services in Staffordshire to meet our KPIs. I do this by guiding and supporting the team and managing all administrational elements of a multidimensional service and their development which includes:Managing any complaints or feedback (positive or negative) received about the services in line with the complaints handling procedure and to incorporate these into the service development programme for the… Show more In my role as a program manager, I coordinate a team of practitioners and develop the services in Staffordshire to meet our KPIs. I do this by guiding and supporting the team and managing all administrational elements of a multidimensional service and their development which includes:Managing any complaints or feedback (positive or negative) received about the services in line with the complaints handling procedure and to incorporate these into the service development programme for the future. I am responsible for finding suitable venues and the administrative tasks and risk assessment processes around this, including invoicing. Every quarter I work with the other managers to analyse, evaluate, and overcome program risks, and produce program reports/presentations for commissioners. Show less

During this role I help in the creation and delivery of a multidimensional health preventions service in Staffordshire. During early months had to make links with other health professionals and create referral pathways so patient journey was simple. Before running clinics we had to advertise to eligible patients and find suitable venues to run all areas of the multidiscipline service from. (Malnutrition, weight management, physical activity, falls prevention, smoking cessation, health checks… Show more During this role I help in the creation and delivery of a multidimensional health preventions service in Staffordshire. During early months had to make links with other health professionals and create referral pathways so patient journey was simple. Before running clinics we had to advertise to eligible patients and find suitable venues to run all areas of the multidiscipline service from. (Malnutrition, weight management, physical activity, falls prevention, smoking cessation, health checks and social isolation). Once the service was set up I provide a comprehensive assessment of patient lifestyle and nutritional needs in order to develop a care plans to address specific nutritional needs. I evaluate nutritional needs and give on-going support to patients in line with NICE guidance across Tier 2 to adults over 50 years old in a group and 1-2-1 settings, implementing skills and knowledge of the behaviour change theories. During this role I have supported the nutritional development, delivery, evaluation and quality assurance of an integrated service and provide key nutritional expertise to the multidisciplinary team and other colleagues within the service. Show less

I have completed a National Pool lifeguard qualification which includes emergency first aid and defibrillator training, I am in charge of a team of staff in which I create Rota’s and deal with disciplinary issues; deal with complaints when they arise and help with the running of the gym. I look after the pool, monitoring the water, taking water samples and temperatures. I have also handled new gym memberships and money.

I was a child weight management practitioner, in this role I look after children between the ages of 5-15 who had unhealthy high BMI. These children were taught the fundamentals of healthy living, helping them to activate behavior change for themselves and their families. This included increasing their physical activity and showing them different nutrient foods like fruits, vegetables and wholegrain starchy carbohydrates, as well as decreases foods high in fats and high sugar treats, we also… Show more I was a child weight management practitioner, in this role I look after children between the ages of 5-15 who had unhealthy high BMI. These children were taught the fundamentals of healthy living, helping them to activate behavior change for themselves and their families. This included increasing their physical activity and showing them different nutrient foods like fruits, vegetables and wholegrain starchy carbohydrates, as well as decreases foods high in fats and high sugar treats, we also showed both parents and children how to cook healthy foods. We went into schools to show children the amount of sugars in foods that most children eat. I kept records of their progress and BMI and supported both parents and children to achieve personal goals. Show less