Danny Lund Email & Phone Number

Cypress, TX, US

United States

• Investigated, evaluated, and disposed of settlement payments on the most complex and highest exposures with minimal supervision.
• Analyzed claims and set reserves with authority up to $100,000 for specific clients.
• Exercised proper judgement and decision making to analyze claims exposure, to determine proper course of action and to appropriately settle the claim.
• Maintained consistent contact with insured’s, claimants, attorneys and defense counsel throughout the life of each claim to maintain proper handling and accuracy per each states guidelines.
• Handled case load of 170 claims from start to finish with minimal supervision.
• Recognized and pursued excess insurance recoveries from different carriers and tendered files to appropriate carriers that were deemed at fault.

Houston, Texas, United States

• Investigate, manage and handle Commercial Auto and General Liability claims for several national CorVel clients.
• Specialize in full spectrum handling of Commercial Auto and General Liability claims from most basic to complex, high exposure and litigated claims within delegated authority.
• Collaborate with self-insured clients and their in-house counsel to negotiate settlements within specific customer service requirements to achieve the best possible outcome in the claim.
• Report and confer with national CorVel clients and management on developing trends within claims environment.
• Ensures equitable and prompt adjustment of assigned claims in accordance with client’s and company claims handling policies and procedures.
• Expertise in evaluating contracts, including lease and vendor agreements, for potential risk transfer.

Houston, Texas, United States

• Evaluate coverage based on the claim report, the insurance policy, endorsements, and applicable statutes and case law.
• Possess in-depth knowledge of multi-jurisdictional claims handling issues.
• Conduct interviews of all involved parties as requested by the insurance carrier. Complete recorded statements by telephone or in-person.
• Complete investigations by obtaining and reviewing police and other official reports, hospital records, appraisals, and repair estimates to evaluate injuries and property damage.
• Obtain medical authorizations to secure records and bills to evaluate injury claims.
• Analyze injury information to set case reserves over $100,000 for specific clients.

Houston, Texas Area

• Managing liability claims for large corporations utilizing time management skills and multitasking abilities to ensure superb customer service experiences
• Demonstrated the ability to deliver quality results, achieving scores between 90-100% on Crawford’s quality scoring program
• Prepared timely and accurate reports to insurance carriers of information obtained during a claims investigation and provided recommendations and conclusions to the file.
• Maintain accurate field notes through CMS2 claims server and monitor a daily diary to ensure time management and efficiency on all claims.
• Review, interpret and enforce, insurance policies to determine coverage for a loss
• Conduct thorough investigations through field visits, phone contact, obtaining medical reports, conducting insured, claimant, and witness statements to establish liability.

Houston, Texas Area

Apply keen attention to detail in analyzing facts of loss and investigating scene for liability determination.cial Investigations Department in identifying and preventing fraudulent claims.Render support to the SpeKeep customers abreast with status updates, redefine repair processes, and reduce expenses by maintaining communication among repair.

Conducted intensive assessments on complex auto claims, encompassing the areas of material misrepresentation; fatality losses according to state specific guidelines; and impact losses with injury claims.Provided comprehensive answers to all questions to efficiently resolve all concerns of insureds, claimants, and attorneys. Observed strict compliance.

Houston, Texas Area

Gathered appropriate medical records by validating the nature and extent of a work injury.Built and maintained harmonious working relationships with internal and external customers.Took charge of calculating benefit payments and services and administered claim costs and expenses.Made active participation in Workplace Environment Committee to establish.

Houston Tx

Exemplified technical proficiency in utilizing Microsoft Office applications in developing customer loyalty spreadsheets.Held full accountability in ensuring accurate and timely payments to medical providers.Employed exemplary time management skills to guarantee seamless bills processing.Rendered effectual support in filing state forms in an accurate.