• Coordinate and directs the completion of projects to ensure that objectives are met within the appropriate time frame• Establishes work plan and multi-disciplinary staffing for each phase of project and arranges for recruitment or assignment of project personnel.• Identifies causes for revisions to projects and whether such changes affect the progress of development and clients.• Manages activities of subcontractors, engineers and technicians to ensure project progresses on schedule and within prescribed budget.• Initiates and evaluates proposals.• Serves as a representative of project at meetings to review and direct related questions to assigned projects.• Develops, reviews and obtains confirmation of financial and project delivery schedule activities of design and construction as they relate to all disciplines involved.• Assures that project team complies with the contract agreement as well as exercises rigid cost control to implement the approved design within established budget restraints

• Manage all landscaping operations at maximum service levels within defined geographical area• In charge of transporting vehicles and machinery to job locations• Manage company landscape projects to achieve maximum client satisfaction at lowest feasible cost• Pursue additional contracts by analysis of market opportunities and pro-active follow-up• Regularly coordinates with clients to obtain endorsements and other feedback and resolve client concerns• Implement existing company procedures and recommend new procedures to ensure client retention• Train, direct and evaluate staff on landscaping systems knowledge to minimize operational risks• Build and maintain positive working relationships with company and staff, subcontractors and suppliers

• Reviewed complaint information and personally identified if complaint is eligible to be processed further• Managed and redacted all personal information • Collected data and maintained information into company database• Acted as a neutral third-party mediator between clients and businesses• Processed correspondence to businesses and consumers via mail, e-mail and phone regarding complaint activity and status• Forwarded complaints to other BBB offices as needed • Screened complaints to detect any pattern• Assisted with investigations of potential scams or high-contact companies

• Assisted customers with purchases and returns• Operated cash register and take special orders• Managed cashiers and cash flow• Balanced the office money at the beginning and end of shift• Accountable for all disbursements and receipts for store• Responsible for accounts receivable and uncollectible accounts