Danny Phillips Email & Phone Number

Murfreesboro, Tn, Us

Nashville, Tennessee, United States

Greater Atlanta Area

Greater Atlanta Area

• Recommend and deliver to senior leadership strategy to build a new physical security program that will support the governance and oversight ensuring compliance.• Provide for the strategy addressing Physical Security requirements. Implement physical security policy and standards that provide guidance to global InComm business units and corporate technology. • Recommend, select, and implement new physical security technology strategies support company goals.• Establish assessments that will identify gaps and/or process issues no in compliance.• Work with business leadership to manage the closure of physical security gaps and issues across the enterprise. Provide leadership with updates on physical security gaps closure and recommendations for investment to close gaps. Provide guidance and justification for the physical security software tool(s) for replacement of the existing tools in place currently. • Maintain awareness of industry trends and best practices and share experiences through participating in industry forums. • Directly responsible for 16 North American locations and 11 International locations;• Meet with senior leadership annually to provide updates and recommendations to support the program.

Greater Boston Area

• Directed, developed, and led implementation of enterprise BCM policy and standards driving a strong Governance, Oversight, and Challenge process to meet regulatory and Board requirements.• Managing the initial rollout and on-going development, implementation, and coordination of 5 US legal entities supporting Santander Holdings US business operations related to governance, regulatory, and legal requirements. Developed Santander Holding program policies and standards that provide direction related to successful recovery of the business and technology in the event of a catastrophic disaster. Managed business continuity management and disaster recovery program governance to include plans, processes, templates, training and awareness across the enterprise. Provided leadership for business group Business Continuity Planning professionals to achieve business objectives as assigned within the overall scope of the Santander Holding US Business Continuity program. Provide leadership in alignment across the enterprise with the overall Business Continuity process for the US. • Developed relationships with other US entities and business management groups to ensure continuity of team effort for Santander Holding US goals. Provided guidance and justification for the business continuity planning software and emergency escalation software tool(s) utilized for business recovery planning and execution. Maintained awareness of industry trends and best practices, and share experiences through participating in industry forums.

Greater Atlanta Area

VICE PRESIDENT/MANAGER, DISASTER RECOVERY • Managed the technology governance supporting program, regulatory, and legal requirement related in disaster recovery. Developed enterprise program standards that provide direction related to successful recovery of the business and technology in the event of a catastrophic disaster. Managed oversight and governance of disaster recovery plans, processes, templates, training and awareness across the enterprise. Managed a team of Disaster Recovery Analysts who achieve business objectives as assigned within the overall scope of the SunTrust business continuity program. Provide leadership in alignment of the disaster recovery planning process with the overall business continuity process for the enterprise. Developed and/or healed relationships with other department management to ensure continuity of team effort for corporate goals.• Managed the closure of disaster recovery gaps across the enterprise. Provide executive updates on the status of disaster recovery gaps closure and recommendations for investment to close gaps. Develop and reporting of gaps between disaster recovery planning, provisioning, and testing requirements and accomplishments. Provide guidance and justification for the planning software tool(s) utilized for disaster recovery planning.• Provided oversight of system disaster recovery certification and/or risk acknowledgements. Disaster recovery testing oversight, score carding and reporting of test performance, and testing issue log management• Maintained awareness of industry trends and best practices, and share experiences through participating in industry forums.

Nashville, Tn

Director, Disaster Recovery• Managed disaster recovery and business continuity planning, development, and exercising of the HCA recovery plan. Managed the development and implementation of improvements. Managed and supported the successful exercise process for 8 data centers. Defined action to provide change control management for production that supports data resumption. Developed new BIA (business impact analysis) process to ensure that the business owners define requirements along with IT personnel identifying the IT system configurations. • Managed and improved the relationship with the business partner SunGard. Directed an awareness program for internal and external customers. Directing the new recovery process for the clinical system. Developed process to support documentation creation and support for system resumption. Board member for the • SunGard customer services users group and a board member for the Associate Contingency Planners in Nashville.

Nashville, Tn

Director, Operations Support Mar. 2001-Oct. 2003• Managed 24 by 7 data center support operations for 8 data centers for 2,500+ processors supporting 300+ business locations. Managed operational support functions of service delivery, technical support for Meditech, new hardware installation, customer interface, change management, integration and operational readiness testing, storage management, backup and recovery, business continuity planning, disaster recovery testing, and Meditech application management. Provided leadership and experience to FS&G and RCOM in developing a business continuity program to support recovery of operations. Developed initial business case for technology refresh for Meditech computer hardware. Developed business case in support of opportunity for HCA to implement an in-house disaster recovery data center strategy. Maintained service level up time of 99.8+ percent during rapid growth periods. Managed staff of 12, operating budget of 4 million, and capital budgets up to 15 million. Member of EMC Storage Customer Councils. Conducted extensive financial and return on investment analyses. Conducted ethics training courses. Managed an operating budget of $3.5 million.

Nashville, Tn

Director, Data Center Operations • Managed eight regional data centers and maintained a total service level up time of 99.8 percent despite rapid growth from 1,200 to 2,300 distributed processors, 10 to 50 business markets, and from 20 to 50 software modules on 24 by 7 operations. Managed operations support group providing hardware setup, software installations, configuration management, and problem assistance to operations group. Managed the expansion of 2 regional data centers. Supported disaster recovery processes for critical system. Provided knowledge and experience to the Supply Chain organization in setting up a recovery process. Developed a standard operating procedures manual to standardize operations across all the data centers that passed all scrutiny by Internal audit. Managed an operating budget of $13 million, capital budget of $17 million and a staff of 98.

Nashville, Tn

Manager, Nashville Data Center • Managed the operating support for the hardware installation and processing for multi-platform systems. Assisted in the disaster recovery process of all identified mission critical applications. Managed the design and construction of 3 additional regional data centers. Managed an operating budget of $15 million and a staff of 32.