Engineering Manager
CurrentRF Performance Manager for an engineering team that maintains and optimizes the NR 5G, LTE 4G/VoLTE, LTE NB-IoT, UMTS 3G, and GSM 2G networks in the SF Bay Area for the T-Mobile network. Partnering with Sales and Care organizations to merge the talent, resources, and data to maximize subscriber growth and reduce churn. Developed several Linux server databases and tools to feed into SQL clients, such as PowerBI and Tablaeu. Created numerous custom-built automated processes for ETL, data flows, and exported files for end users (e.g., Excel reports, GIS Files such as Google KML, MapInfo Tab). Optimized database’s performance for fast SQL SELECT operations.Led a Lean Six Sigma project that improved the median resolution time of customer trouble tickets.Developed and led a leadership and career development program for future leaders into front line management positions.Led the SF Market’s first Small Cells Design project for ~800 nodes.Managed and mentored two internship programs (software development & big data analytics with natural language processing (NLP) focused projects).Developed and led a SQL training course for 100+ RF Engineers that was thought by five experts daily for two months.Invented nine ideas that led to patents being granted in USA, Europe, and China. Six are related to 3GPP wireless protocols, two in hardware, and one in software logic.