Danny Wareham Email & Phone Number

Stoke-on-Trent, GB

Stoke On Trent, GB

#HappyBeesMakeTastyHoneyIs your cultural wind blowing on your sails and helping you towards your organisational goals?Or is it blowing against you and making everything a little harder?Organisations that have purposefully engaged employees report: 💰 2.5x Revenue Growth 📈 18% Higher Sales 💉 50% Fewer Absence Days 🚫 43% Lower Employee Turnover 👍 24% Higher.

Stoke On Trent, GB

Newcastle-under-Lyme, England, GB

Facilitating the Chapter to bring additional success to local business owners and the communities in which they operate

Newcastle-under-Lyme, England, GB

BNI is the largest and most successful business networking organization with Members and Chapters in over 76 countries.

London, GB

Leading a team of specialists, working across multiple functions and disciplines to enhance strategic cultural contribution through employee touchpoints with Director, Exec and Senior Leadership Team.Touchpoints include internal communications, events, wellbeing, ED&I, recognition, reward, knowledge retention, media and employee experience strategy &.

London, GB

Transformation of sales’ culture to recruit, recognise, reward, refine, and retain talent across in-house and partner commercial channels, for c2.5k colleagues.Delivering incentives and engaging events for recognition (awards), communication (conferences) and employee well-being and ED&I, as well as working with community projects, charities and good.

London, GB

After working as part of a task force to identify opportunities to reduce commercial inefficiency, I have recently taken on additional role responsibilities for reducing operational, policy, behavioural and system processes that lead to lost revenue.In the first three months' of role, savings of over £3-million per month have been realised, 350+ commercial.

London, GB

Project management role to improve knowledge, process, policy and employee impacts from major change programmes.Role responsibilities include using DMAIC and Six Sigma methodology to identify, analyse and implement change, with clear RACI and gated release process for the employee impact of that change.As the programme focused on the behavioural psychology.

London, GB

Managing a team of 10-18 Sales Advisers across two campaigns, responsible for delivery of volume and value of connections within channel.Additional Secondments:Pinnacle Training Programme:Created a training and awareness programme to encourage migration of Customer Care-based employees into Sales roles, as part of a wider estate design challenge..

London, GB

Responsible for an operational team of 12 advisers, within the Customer Services channel for a 3rd-party telecommunications service provider.Day to day accountability for operational performance, including telephony efficiency and KPIs, in addition to standard contact centre performance metrics.

DataMouse is all about user-first experience. Design is as much a science as it is an art and, working together, we'll identify how to seamlessly integrate your existing brand identity with your new web platform, print-work or online graphics whilst delivering what your web site needs under-the-hood.

Milton Keynes, GB

Operational responsibility for a range of resolution areas, organised around a Customer Relations and Director's Office recovery team.The day-to-day operation, managing a team of 19 FTE, was centred around absolute resolution of escalated and legal/regulatory complaints to deliver a response time of <5 hours for all correspondence (industry-leading).

Milton Keynes, GB

Starting as a Customer Services Adviser within the home retail division, I moved into a Customer Relations role within 2-months of joining the business.My personal objectives were to initially understand how a contact centre operates (having moved from construction and warehouse-related roles) and to develop my skills within the operation. After a few.

Master Of Business Administration - Mba, Psychology

Certbp, Psychology

5 A-Levels; 15 Gcses