Danny Bogue Email & Phone Number

Orlando, Florida, United States

Produces high quality and relevant content for TikTok channel Good Gamers Club, focusing on the video game industry.Fosters a community of over 12,000 followers to positively influence the broader gaming fan base.Tailor edits audio, video and images for TikTok formatting and Search Engine Optimization.

Orlando, Florida Area

Develops and facilitates training curriculum to keep the Apple Store team up to date on all technical knowledge, troubleshooting skills, emerging issues, initiatives, and new software releases.10 years of experience diagnosing and resolving technical problems for customers Apple products ranging from iOS, watchOS, macOS, Apple ID, and Two-Factor.

Cupertino, California, United States

Wrote engaging and easy-to-understand copy for use on Instagram and Twitter. Tracked and reviewed social media trends to advise external communications.Developed and maintained a dynamic calendar of social posts and projects for a high profile Instagram account.

Orlando, Florida Area

Embodied the Apple Credo by leading and supporting both Product Zone and Genius Bar Support teams at Apple on and off the sales floor.Supported the Team's Performance and experience through scheduling and on the floor presence, while also ensuring a strong customer experience was upheld through partnering and feedback.

Cupertino, CA

Independently trained and coached over 80 new Apple Genius technicians from across North America to prepare them for ACMT and ACIT certifications.Established as a source of technical knowledge for macOS, iOS, Mac and iPhone hardware repairs.Responsible for representing, upholding, and promoting the Apple culture for new and experienced employees.

With an ever growing employee base I am responsible for ensuring that both new and current employees are trained and prepared for their roles & responsibilities. Responsibilities include planning & coordinating with various teams while also facilitating & delivering leader led training.

Assisted customers in both troubleshooting & learning how to use their Apple products

Orlando, Florida Area

Represented & awarded prizes for the 2008 Disney Dreams Giveaway during the Year of a Million Dreams. Delivered exceptional guest service to ensure that all Walt Disney World guests had a magical vacation.