Director Of Sales
Director, National Dealer Channel AT&T, 4|2016 – PresentCollaborate regularly with CEO’s, Presidents, Regional Presidents, Executive Vice Presidents, General Managers, Directors and Managers to ensure the sell through of iOS devices and value of the Apple platform. Uncover and analyze opportunities for both quantitative and qualitative, drive appropriate performance tracking and analysis. • Manage over 3,400 locations. • Increased iPhone market share from 56% to 75%.• 2018 sales of $4.164B, represents 25% of channel sales.• Revenue growth plus 21.5% YoY, 27%YoY-2.• Account managed 10 of the largest authorized retailers.• Created time management processes, system to increase efficiency and manage scale of channel.• Created the largest training event and program with Spring Mobile. Led the Carrier Sales, Integrated Customer Experience, Training, Beats, Lead ASC’s and Springs’s leadership to create a new format that enabled us to efficiently and effectively train over 1,500 Masters in one event. • Developed the first ever referral program between Apple Retail and carrier business teams to provide a better business customer experience. Created training, guidance communication and internal tracking for replication nationwide. • Negotiated and coordinated a best in class experiences annually at AT&T Summit events across the country. Requires strong collaboration with all cross functional teams both Carrier and Apple Retail.• Developing and maintaining strong relationships with key leadership at the national level.Director, Southeast Region AT&T, 2|2011 – 4|2016Managed (6) AT&T markets in the southeast and Mobility Customer Solutions nationally.• Aligned with each individual market ensuring compliance to improve the customer experience. Improved the South Florida market from #26 to #2 in the country. • Established the Apple strategy for the southeast region maximizing the partnership with internal resources.