Danny Drost Booton Email & Phone Number

Copenhagen, Capital Region Of Denmark, Denmark

Copenhagen, Capital Region, Denmark

Promoted to a new role & function delivering a best in class CS strategy with a team & retention rate to match.- Leading a global team, building & delivering enablement programs delivering a 93% retention rate across 500+ customers and increasing revenue by 12%.- Delivering on all KPI's by creating segmentation, CSM task priority & the defining of the entire customer lifecycle.- Owning tooling and systems required to deliver a tech-touch Digital CSM motion delivering record retention levels.- Creating new retention efficiencies across digital marketing & product campaigns, NPS, CSAT, customer escalations & CRM systems to manage all customer journey stages.

Copenhagen Area, Capital Region, Denmark

Building, leading, and consistently fine-tuning the global Inbound engine, delivering 30% off all new-bizz ARR for the enterprise platform which enables users to create high-performance business content, faster.- Owning all lead funnel stages & automation processes across HubSpot, Salesforce, Drift & SalesLoft.- Ensuring a scalable, high performing function by consistently reviewing and improving cadences, conversion rates, response times, talk tracks, qualification & booking methods.- Leading a global team of Inbound Sales Managers generating 35% of total ARR from only 5% of the total sales team.

Copenhagen Area, Capital Region, Denmark

- Overseeing all lead scoring, handling, qualifying & booking processes.- Delivering timely and well qualified sales results on all global inbound leads.- Collaboration with Marketing, Demand Gen, Sales & Rev Ops to ensure all nurture flow, lead scoring, automation, and ICP alignments are consistently meeting targets.

Copenhagen Area, Capital Region, Denmark

Driving customer growth for the world’s premier provider of human behavior software allowing users to collect and analyze Biometric data in a modern SaaS solution.- Qualification, demoing and owning the outbound sales journey on UK book of business + inbound leads.- Delivered record sales performance & 100% renewal rate across both corporate and higher education sectors.- Covering all contractual points including renewals & driving expansion actions to increase NRR.

London, England, United Kingdom

Establishing relationships with key architects, designers, and private clients to grow the Dinesen brand and product usage throughout the UK's public and private sectors.- Providing technical & design-led client support by conducting regular client project reviews & site visits to proactively asses, clarify, and validate all customer needs on an ongoing basis.- Progressively managed an opportunity pipeline, closing all possible opportunities to achieve a sales result beyond my quarterly targets.- Identifying short and long term growth opportunities across the UK market from growing, maintaining and expanding strong, long-lasting customer relationships.

Marylebone, London

Working with the VP of Retail, Regional Controllers, H/O senior teams & Area Managers to lead the £300M (Gross) 400-store Retail Operations Department.- Developing and executing a high-quality and effective Retail Operations Strategy which supports the senior retail team and Area Manager's portfolio of stores.- Leading a strategic retail operations department that was proactive, relevant and cost effective, adding value within agreed outputs.- Managing retail accountability for and delivery of all key national brand projects.

North England & Scotland. London & South East

Leading the store rollout, retail operations & regional management of PANDORA's new UK franchise stores.- Collaborating with franchisee's to deliver an area sales turnover of £54M as part of a rapid UK high street expansion strategy.- Initiating, training and driving the launches of all new product ranges & campaigns.- Managing the regulation of stock levels & product performance analysis.- Leading franchise partners and store management teams on all KPI management, training & reviews to ensure a successful and highly profitable brand model is followed at all times.

Leeds, Leicester, York, London

Retail Branch & Area Management across various global clothing brands and department stores including, Hackett, Harvey Nichols, House of Fraser, REPLAY & Bench Clothing.

Higher National Diploma, 3D Product Design

National Diploma, 3D Interior & Product Design

National Diploma, Fashion Design, Retail & Marketing

5 X Gcse'S - English, Biology, Art, Drama & Sports Education

Education record