Danny Rajput Email & Phone Number

West Midlands, England, United Kingdom

Achievements:• Managed 75+ Brand Partners, 185K+ Sqft GLA. • Opened 12 new stores in 2022, 8 in 2023. • 2023 H1: Sales +19%, Footfall +15% YoY. • Company Award Winning inaugural Eid Event: Sales +23%, Footfall +12%.• Delivered 8 Tactical Events in 2023 H1, all driving growth YoY.Duties• Develop and maintain relationships with brands at all levels to drive sales performance• Prioritize brand portfolio to maximize growth and rental income • Lead & host senior stakeholder visits, both internal and external (prospective brand partners)• Provide guidance to store managers on in-store presentation, service, & future business needs• Contribute to budget planning by setting brand sales and growth targets• Manage budgets for brands throughout the year and make adjustments as needed• Collaborate with the Marketing Team for retail events and promotions• Provide feedback on store layouts and shop fit designs for an optimal retail experience• Recommend desirable brands and support leasing team with knowledge of the centre• Identify training needs and develop programs to increase Key Performance Indicators• Ensure exceptional customer experience and adherence to rules and regulations• Assist in the staff recruitment process for brands• Stay updated on brand relationships, competitor activities, and retail trends

Bicester, England, United Kingdom

Achievements: ·2017 Successfully launched two of the world's largest Ralph Lauren stores UK ·2018 1st Place Apprenticeship Champion Award, out of 160 Luxury Brands, for people development·2018 / 2019 Biggest YoY Growth across EMEA·2019 Mission Engagement & Enablement Finalist across EMEA·2019 / 2020 / 2021 Lowest stock loss across EMEA ·2022 Curated training development packs for UK Omni-Channel·Managed x5 new store openings across UK & EUDuties:·Embracing & demonstrating the RL Brand philosophy & EMEA values·Developing & creating the best talent & future business leaders ·Coaching & supporting the team to create a customer first culture ·Leading & inspiring the team to deliver best in class operational excellence·Building strategic partnerships to increase sales & KPI's ·Driving store performance & profitability by spirit of innovation & driving digital·Maintaining a safe working environment for customers & employees·Support & delivery of RFID systems·Responsible for P&L by managing payroll budgets & expenses

Midlands

Achievements· 2016 / 2017 Best Store Operation in the UK. (Recognition Award)· 2016 / 2017 Project Manager for Nationwide CSR campaign “Spark Something Good”, · 2016 / 2017 Project Manager for Europe’s largest RFID beacon technology· 2016 / 2017 Implemented the first digital system for all policies and SOP’s· 2016 / 2017 Project lead for new labour planning system· 2016 / 2017 Introduced beacon technology for real time business to consumer marketing · 2015 / 2016 Achieved 1st position for highest sales revenue within 3 months of joining the business· 2015 / 2016 Finished 1st place in all sales competitions for LfL and YoY % growth· 2015 / 2016 Increased productivity through review and development of standard operating procedureDuties·Lead and provide insight to regional and director in-store visits·Driving individual performance and develops potential through PDP's·Leading and driving the store’s profitability through minimising losses and managing costs·Managing internal Trading Safe & Legal audits and external visits e.g. EHO and Trading standards·Leading an efficient & productive operation across the store ·Driving the team to deliver an aspirational and clean environment for customers and colleagues ·Managing and motivating a team to increase sales and ensure efficiency·Managing stock levels and making key decisions about stock control and maximising availability

Multiple Sites Across London

Achievements• Increased sales revenue by +100% in nine months• Finished 1st in the UK, Ireland and Scotland for sales twice consecutively• Finished 1st in the European Apple Performance League• Finished top 3 across all KPI’s since employment• Set new record-breaking benchmark in the European Apple Performance League• Exceeded previously set record-breaking benchmark in the European Apple Performance League• Certified recognition for outstanding performance• Certified recognition for exceeding expectations across all KPI’sDuties• Networking and building relationships at store manager to director level• Creating new business sales plan for store managers to increase their business turnover• Business to business and business (B2B) to consumer account management (B2C)• Weekly Performance / KPI Reviews• Managing and motivating a team to increase sales and ensure efficiency• Training and Development to Apple Expert Level• Conducting one-to-one and one-to-many product demonstrations• Understanding what the Reseller’s business goals are and link Apple’s goals to theirs

Midlands & London

• Achievements· Responsible for creation and implementation of “10 Toys that speak to Autism” Event, scaled nationally.· London – Multisite Manager, Megastore Old Kent Road, x2 pop-ups in shopping centres · Carlisle – Store Manager, new store opening achieved highest profit levels per sq. ft.· Leicester - Assistant Store Manager 30K sq. ft.· Nottingham – Assistant Store Manager, 45K sq. ft.· Coventry – Assistant Store Manager 45K sq. ft.Duties• Responsible for the store opening and closing • Overseeing a team of 25-30 employees on a weekly basis and up to 60 - high season.• Experience as loss prevention manager (legal compliance, health and safety and auditing)• Financial accountability – all cash office duties• Day to day planning and organisation of staff, budgeting and labour forecasting.• Managing and motivating a team to increase sales and ensure efficiency;• Managing stock levels and making key decisions about stock control;• Analysing sales figures and forecasting future sales volumes to maximise profits;• Ensuring standards for quality, customer service and health and safety are met;• Organising special promotions, displays and events in line with store planning• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Leicester, United Kingdom

·Overseeing a team of 6 employees in office and 150 field engineers on a weekly basis.·Responsible for effectively managing and supervising office staff, and training new staff.·Reporting directly to the team mangers and area managers.·Responsible for team leadership and motivation.·Trouble shooting and problems solving whilst optimising logistics for Field Engineers and Team Leaders.·Strategic planning, by looking at future workloads and making appropriate amendments.·Networking with other departments such as parts help desk, long duration job team.·Dealing with inbound and outbound customer & engineer complaints or enquires

• Responsible for ensuring all activities focus on meeting customers’ needs whilst achieving sales targets.• Developed retail sales skills at the higher end of the market in an environment that expects excellence and attention to detail within customer service.• Ensured all space in store was effectively utilised by organising a fast turnaround merchandising concept, implementing weekly changes in the store.• Excelled in one-to-one consultations with clients. Able to offer styling advice for a variety of formal, and casual, occasional or work ware, including styling and wardrobe update advice, and adding key items to incorporate new season trends.• Responsible on many occasions for creating attractive window display and styling, positing and dressing of mannequins.• Supported management in all aspects of the business, fully till trained, including cash office and signing off tills & carried out end-of-day till reconciliations.• Managed weekly deliveries and stock takes.• Dealt with customer complaints, returns and enquiries at the customer service desk.

Leicester, United Kingdom

• Ensuring the smooth running of the store as a valued team member, maintaining and arranging and pricing the produce, merchandising, cashing up the till. Also checking deliveries.• Delivered first class customer service.• Trained and supervised new and less experienced employees when required.• Carried out end-of-day till reconciliations.• Dealt with customer complaints, returns and enquiries at the customer service desk.

Ba (Hons), Fashion Marketing And Communication

During my studies I worked with several well-known clients on a wide range of different live projects. 2010 VERVE UK – Research.

Education record

2nd Yr. GCE Applied Double Business (A, B) 2nd Yr. A2 Media Studies (C) 1st Yr. GCE Applied Double Business (B, C) 1ST Yr. AS Media.

Education record

GCSE Media Studies (A) GCSE English Literature (B) GCSE English Language (B) GCSE RE (B) GCSE Humanities (B) GCSE Science Double Award (C.