As a New Business Manager at The Motor Ombudsman (TMO), I manage and develop new accredited businesses joining the organization for each relevant TMO Code of Practice, covering new car, vehicle warranty, service and repair, and vehicle sales. TMO is the independent and impartial Ombudsman dedicated solely to the automotive sector, and self-regulates the UK's motor industry through its comprehensive CTSI-approved Codes of Practice. I have over 20 years of experience in the automotive sector, spanning from manufacturer to dealer management level, and I am a Fellow of the Institute of the Motor Industry (IMI).My core competencies include new business development, process improvement, customer satisfaction, and performance management. I have a proven track record of hitting sales objectives, delivering exceptional service, and leveraging performance through relationship building at all levels. I am also analytical, creative, and target-driven, with a particular emphasis on solving problems and generating organic growth in business. I am passionate about the automotive sector and its standards, and I aim to support and empower the businesses that join TMO to uphold the highest level of quality and professionalism in the industry.
Listed skills include Leadership, Team Building, Sales Process, Vehicles, and 43 others.
