Danny Wong Email and Phone Number

Key Responsibilities• Implemented strategic plans, utilizing available resources, market strategies, and ROI principles to consistently achieve state volume, market share, and profit targets.• Cultivated enduring commercial relationships with key customers, ensuring mutual benefits for both the company and retail partners. Leveraged these relationships to enhance business opportunities and foster brand loyalty.• Utilized data-driven insights to conceptualize, implement, and evaluate strategic initiatives, ensuring informed decision-making and competitive advantage in the market.Achievements• Acted as a dedicated representative for retailers, providing continuous feedback to the WA State team and the National team. This proactive approach significantly enhanced collaboration and trust between stakeholders.• Applied persuasive communication skills to influence retailers, leading to the successful implementation of targeted marketing campaigns. These initiatives resulted in a substantial 25% increase in sales and a remarkable 30% boost in profitability for the involved retailers.

Key Responsibilities• Managed one of the highest performing branches in WA, achieving optimum operating efficiency and exceeding target key performance indicators in both secured and unsecured lending. Proactively identified areas for improvement and implemented effective solutions to drive continuous improvement.• Coached new and existing branch colleagues through future career progression conversations, individual development planning, and on-the-job assessments to uplift capabilities and drive high performance across the team.• Collaborated with colleagues from various departments within the organisation to ensure better customer outcomes and experience. Led cross-functional initiatives to streamline processes, enhance customer service, and deliver high-quality products and services.Achievements• Achieved a positive lending margin for the branch for FY 2021/2022, surpassing targets and contributing to the overall success of the organisation.• Successfully spearheaded the first transformation of a full-service branch in WA to a new digital expert centre, leveraging advanced technologies to better support customer changing needs in the new world of banking. This transformation resulted in increased customer satisfaction and improved customer experience.

Key Responsibilities• Managed day-to-day operations in two of the highest performing stores in WA, ensuring optimal retail operating rhythm and driving sales growth. Proactively identified areas for improvement and implemented effective solutions to drive continuous improvement and exceed targets.• Conducted and facilitated sales presentations, huddles, and weekly meetings for the broader business team, providing coaching and feedback to drive high performance and achieve sales objectives.• Collaborated with the Business Development Manager to support strategic planning initiatives, including corporate activations, local area marketing, and community events, to maximize sales funnels and drive revenue growth. Developed and maintained strong relationships with key stakeholders, including customers, suppliers, and partners.Achievements• Achieved rapid career progression from Business Sales Consultant to Local Business Development Manager and Assistant Store Manager roles within just 2.5 years with the company, demonstrating a strong track record of success and ability to deliver outstanding results.• Acted as Territory Manager on secondment for 2 months, successfully supporting Perth territories to achieve sales targets and maintain excellent customer satisfaction scores. Proactively identified areas for improvement and implemented effective solutions to drive continuous improvement and exceed targets.• Assisted team members in achieving exceptional results, surpassing company benchmarks for Quality Assurance, Net Promoter Score, diversified product sales, and business revenues across both stores. Provided ongoing coaching and support to team members to foster a high-performance culture and drive success.

Key Responsibilities• Championed and led the implementation of new business development initiatives, such as e-Transformation, for both Singapore and Malaysia subsidiaries, resulting in increased revenue and improved operational efficiency.• Maximized sales and profitability by consistently mapping and optimizing assigned territory, leveraging market insights, and driving strategic customer engagement.• Developed and executed a comprehensive training and mentorship program for a team of field sales consultants, improving their skills and performance, and achieving business goals.Achievements• Received five monthly Top Team awards in 2018, surpassing other Singapore teams despite having the fewest field sales consultants.• Accelerated team sales performance from 60% to 95% within seven months by implementing strategic initiatives and fostering a results-driven culture.• Pioneered the successful e-commerce transformation within the South-East Asia’s subsidiaries, driving growth and expansion in the digital marketplace.

Key Responsibilities• Led and managed a high-performing team of sales managers and sales consultants with a strong emphasis on talent development and sales target achievement.• Generated and analysed weekly and monthly sales reports and sales pipelines to monitor individual and team performance.• Served as the primary sales trainer for new sales consultants and newly promoted managers, providing comprehensive training and mentoring to ensure their success in the role.Achievements• Consistently won Top Sales Manager and Top Team Awards annually in the company, demonstrating exceptional sales management and leadership skills.• Achieved an outstanding sales target of $300,000 within the first 28 days of joining the company, setting a record and being recognized as the fastest sales consultant to be promoted to sales manager.• Earned yearly incentive trips to countries such as USA, Australia and Asia, showcasing consistent high performance and contribution to the company's growth.• Successfully groomed two new sales managers within the first six months as a sales manager, demonstrating strong coaching and mentoring abilities and being promoted to the Executive Manager role as a result of this accomplishment.

Key Responsibilities• Prospected for new leads through cold-calling, corporate collaboration with banks and insurance companies, and leveraging warm referrals from existing customers to expand the client base.• Conducted detailed fact-finding sessions with clients to analyse their net-worth, understand their financial goals, and tailor financial plans that fit their unique needs.• Delivered informative public seminars, community engagement, and corporate talks on various estate planning topics, serving as a knowledgeable speaker and advisor to educate clients and prospects on the importance of effective estate planning.Achievements• Ranked as one of the Top 5 Estate Planners in the company consecutively from 2009 to 2012.• Created customized estate plans for over 120 clients, which included individuals and businesses, covering areas such as Wills, Trusts, Business Succession Planning, Advanced Medical Directives and Lasting Power of Attorney.