I’m a passionate and results-driven Sales Manager with a proven track record of building, coaching, and leading a high-performing team. I joined in FY 2020/21 with a small, young team of just 4 people, generating around £1.5m in revenue. Since then, I’ve overseen a period of rapid growth, driving the team to over 15 members and achieving year-on-year revenue growth of 25%+.Team departments:New Business Outbound - New customer prospecting Inbound - New customer conversion through PPC lead gen Existing Customers Account Management - Existing customer retention & growth through upsell / cross-sell Channel Partnerships - Sell through model focussed on scaleMy role is more than just spreadsheets & management; it spans strategy, recruitment, training, and development, ensuring our team not only meets but exceeds ambitious sales targets. Coaching and team-building are at the heart of my approach—I’m dedicated to nurturing individual strengths while fostering a collaborative and goal-oriented culture.I believe in empowering each team member to realise their potential, supporting both personal and professional growth. Together, we’ve transformed our sales function, hitting milestones that reflect our shared commitment to success.The support and trust from across the organisation and management have been essential to our shared successes; watching the team members grow, develop, and mature is something I find endlessly rewarding.“Build something you believe in and that others can rally behind; culture, teamwork, and attitude are the pillars of success.”“Winning together, and having people to share success with always makes it more enjoyable”

We are your best defence from cyber threats. We are Bulletproof.Here at Bulletproof, security's in our DNA. Our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure and protect your business-critical data.We like to practice what we preach, so we think it’s important that customers should always check for the qualifications and certifications of their security providers. With that in mind, here's why you should trust us:Bulletproof are:CREST approvedTigerscheme certifiedPCI DSS v3.2 Level 1 Service ProviderISO 27001 certifiedISO 9001 certifiedOur staff are:CREST certifiedCertified Information Systems Security Professional (CISSP)Certified Information Security Manager (CISM)Tigerscheme Qualified Security Test Member (QSTM)Offensive Security Certified Professional (OSCP)Certified EU GDPR PractitionerCertified Ethical Hacker (CEH)ISO 27001 ImplementerCCNA and CCNP Security

We are your best defence from cyber threats. We are Bulletproof.Here at Bulletproof, security's in our DNA. Our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure and protect your business-critical data.We like to practice what we preach, so we think it’s important that customers should always check for the qualifications and certifications of their security providers. With that in mind, here's why you should trust us:Bulletproof are:CREST approvedTigerscheme certifiedPCI DSS v3.2 Level 1 Service ProviderISO 27001 certifiedISO 9001 certifiedOur staff are:CREST certifiedCertified Information Systems Security Professional (CISSP)Certified Information Security Manager (CISM)Tigerscheme Qualified Security Test Member (QSTM)Offensive Security Certified Professional (OSCP)Certified EU GDPR PractitionerCertified Ethical Hacker (CEH)ISO 27001 ImplementerCCNA and CCNP Security

Allvotec, formerly Daisy Partner Services, is the largest 'partner-only' technology and unified communications services and solutions provider in the UK Key points: • Daisy Partner Services evolves into Allvotec – the leading partner-only ICT provider; • Allvotec helps run ICT for customers of major services businesses across the UK; • Allvotec becomes the UK’s largest and most capable partner-only provider able to offer end-to-end ICT services from pre-sales to remote service delivery across public and private sectors. Allvotec helps run and transform technology and unified communications for customers of major services businesses across the UK. With over 1,400 employees, revenues of c£100m and the largest independent ICT engineering field force in the UK, Allvotec is perfectly positioned to deliver technology and unified communications services and solutions to systems integrators, outsourcers, managed service providers, value added resellers, management consultants, OEMs and communications specialists.Allvotec stands for ‘all voice and technology’, delivering end-to-end services for partners from pre-sales to remote service delivery across unified communications and technology services.

Account Director for a set of key indirect partner customers. Responsibility to oversee the delivery of daily business activities & overall services, expand/deepen relationships & drive mutual growth & success through collaborative strategic engagement.

In this role I had responsibility for managing the channel vertical consisting of 100+ customers, ranging from 10users to 1000 users, across a mix of telco, Systems Integrators and VARs. I had sole ownership of the P&L, responsibility for setting the strategy and managed/built the virtual team. My duties included;- Retention of annuity contracts - New business development- Sales strategy creation and team execution - Marketing planning and campaigning - Controlling attrition - Improving and ensuring ‘best in class service’

My role within the partner business unit is to manage a set of key client accounts plus identify and onboard new partner business relationships.My role includes;>> Overseeing the commercial and operational relationships, being first point of contact across multiple levels >> Maturing & developing business relationships through closer collaboration and the up/cross selling of new service lines & product sets in a "sell through" engagement model>> Managing the end to end P&L and ensuring consistent, high quality service delivery in conjunction with the delivery teams and; >> Operating as the central point of a virtual team to identify, qualify and win profitable annuity and project based business to help improve and achieve overall year on year financial growth

A self starter role working from a blank page my role was to identify target customers, research key information, create a prospect list, build out the contact base and onboard new customers using various channels such as telephone, email, social media and face to face meetings.

My role within BTEngageIT is to manage existing client relationships and bring in new SME and corporate customers through the knowledge and articulation of the company's comprehensive IT portfolio. This in my case is achieved through relationships forged by mutual trust, that trust earned by understanding not just an organisations pains but also the people that are impacted. Once these pains/challenges are identified I work at all levels to introduce holistic solutions that reduce or remove the pain whilst also delivering cost savings and improving operational efficiencies inline with their immediate and long term business IT and commercial strategies.I see my role as an opportunity to consult with organisations and people to inspire and encourage them to embrace new ways of working, operating and managing their business through the use and adoption of innovative and custom crafted IT solutions and services.

My role in this position was to work with current and new clients to gain a true and detailed understanding of their business environment before reviewing their print strategies, rules, and processes with a view to designing and providing new print based fully managed solutions and services to; > drive down cost, > increase productivity, > improve uptime whilst reducing downtime and simplify processes and procedures therefore enabling the business and key individuals to focus on the critical issues and drive their long term strategies forward.This was the next step in my account manager career and provided me with a solid foundation to enhance my skills and learn from key individuals who operated and approached their roles in a true and professional consultative manner. This role was again pivotal In my development and had a big hand in what and where I am today.Key tasks> site audits and assessments> solution design and document workflow collaboration> business case creation including ROI justification

In this role I was responsible for the marketing, promoting and supplying of custom built configure to order notebooks to the reseller channel and direct to SMEs in the UK in a self-starter role.The notebooks were imported from ODMs in the far east such as Clevo, Mitac and MSI.. As a small business up against the usual suspects we built our whole company ethos around an agreed set of core principles such as; customer service excellence, trust through delivering on our promises, honesty, reliability and going the extra distance when others could or would not.This company and the individuals I worked with played a huge part in my account manager journey and the core principles noted above will always be my foundation for any future job role.