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@shoreperformance.com
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4 phones found area 908, 203, and 650
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LinkedIn matched
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Daniel Pereda is listed as Business Professional at Shore Performance LLC, a company with 3 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at shoreperformance.com, phone signal with area code 908, 203, 650, and a matched LinkedIn profile for Daniel Pereda.
Daniel Pereda previously worked as Business Owner at What Fans Need Llc and Chief Executive Officer at Shore Performance Llc. Daniel Pereda studied at Thomas Edison State University.
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AeroLeads found 1 current-domain work email signal for Daniel Pereda. Compare company email patterns before reaching out.
A personable, vibrant, Customer Service Operations Manager with a proven track record of enhancing the customer experience through understanding, specialized support, and acute product and service knowledge. Proficiently perform research, analysis and data management to track customer trends and improve retention. Strive in fast-paced environments performing regular and recurring duties simultaneously with minimal supervision. Self-starter with excellent oral and written communication skills. Proven team player with the ability to work with people at all levels of a corporation. SELECTED HIGHLIGHTS Developed a successful and scalable process for building, operating and improving outsourced call center operations. While working in a leadership role at Weight Watchers, I successfully managed a $15M Customer service budget budget. Delivered a 38% increase in the company profit margin within 3 months and boosted gross revenue of the call center by 34%. Pioneered the first English speaking call center in Chile, launching an operation with more than 50 agents to start. Gradually moved the workforce into lower cost areas through the launch of a new dark site call center, saving the company over 20% in the process. Devised and implemented a quality improvement plan that resulted in a 50%+ increase in quality scores company-wide.
Listed skills include Vendor Management, Outsourcing, Call Centers, Management, and 46 others.
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Matawan, NJ
What Fans Need LLC is a small and passionate family run team selling officially licensed apparel and novelty items online. No matter how big or small the game, every sports fan deserves to show off their team spirit. At What Fans Need LLC, you’ll find an amazing selection of officially licensed sports gear and gifts for all your favorite teams. Whether.
Matawan NJ
We are focused on making strategic investments and growing our own eCommerce brands.Identify Products to bring to market.Design and test new productsSource vendors for manufacture and packagingMarketing and distribution
Matawan, New Jersey, United States
Extensive data analysis of current investment opportunities for the company. Build out backtesting programs(python) to validate investment strategies and develop new ones. Build profitable automatic investment tools and programs.
Matawan, NJ
Shore Performance LLC. is a global consultant to small and medium sized businesses.We specialize in outsourcing / offshore customer service, product sourcing, R&D, and manufacturing. Outsourcing ConsultingDetermining what can and should be outsourcedRequest for proposalsFinding the right outsourced partnersContract negotiationsScope of workService Level.
Weehawken, New Jersey, United States
Analyze call center and support teams business requirements and processes through document analysis, interviews, workshops, and workflow analysis.Engage support teams to gather software requirements/business rules, and ensure alignment with development teams.Translate stakeholder requirements into tangible deliverables such as functional specifications.
New York, New York
Manage day to day customer care operations for Weight Watchers North America.Seamlessly transitioned email support between vendors.Transitioned workforce to lower cost areas by launching a new dark site call center.Successfully lead internal team in standing up a critical 4000 person work from home support organization.
New York, NY
Managed 50 seats in captured call center, providing phone, email and social support.Transition call center to special teams to become a Level 2 escalation centerImplement Salesforce as the CRM for the entire companyTransition Company to a self-service model and turn off inbound phone support
Foster City, CA
Fusion-CMG is a market-driven organization with its headquarters based out of Montreal, Canada. Since 1999 we have been providing end-to-end business process solutions out of 10 sites in Canada, Philippines and India. We position ourselves as an outsourcing partner that can maximize the investment you put into personal communications with your.
Supervisor Provisioning and Capacity Management Built, developed and managed teams of up to 15 people to perform provisioning and facility control. Created and implemented strategies that eliminated backlog of 30,000 orders in three months. Increased quality by teaching specifications of new equipment to staff and other departments.Lead teams to.
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Daniel Pereda works for Shore Performance LLC.
Daniel Pereda is listed as Business Professional at Shore Performance LLC.
AeroLeads has found 1 work email signal at @shoreperformance.com for Daniel Pereda at Shore Performance LLC.
AeroLeads has found 4 phone signal(s) with area code 908, 203, 650 for Daniel Pereda at Shore Performance LLC.
Daniel Pereda is based in New York City Metropolitan Area, United States, United States while working with Shore Performance LLC.
Daniel Pereda has worked for What Fans Need Llc, Shore Performance Llc, Ubs, Weight Watchers, and Handy Hq.
Daniel Pereda's colleagues at Shore Performance LLC include Paul Smith.
You can use AeroLeads to view verified contact signals for Daniel Pereda at Shore Performance LLC, including work email, phone, and LinkedIn data when available.
Daniel Pereda studied at Thomas Edison State University.
Daniel Pereda is listed with skills including Vendor Management, Outsourcing, Call Centers, Management, Leadership, Customer Experience, Customer Satisfaction, and Telecommunications.
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