Dan Rickwalder
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Dan Rickwalder Email & Phone Number

WFM and Contact/ Call Center Expert at Genesys | Interactive Intelligence
Location: Catonsville, Maryland, United States 9 work roles 1 school
1 work email found @inin.com 2 phones found area 410 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email d****@inin.com
Direct phone (410) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Genesys | Interactive Intelligence
Role
WFM and Contact/ Call Center Expert
Location
Catonsville, Maryland, United States
Company size
724 employees

Who is Dan Rickwalder? Overview

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Quick answer

Dan Rickwalder is listed as WFM and Contact/ Call Center Expert at Genesys | Interactive Intelligence, a company with 724 employees, based in Catonsville, Maryland, United States. AeroLeads shows a work email signal at inin.com, phone signal with area code 410, and a matched LinkedIn profile for Dan Rickwalder.

Dan Rickwalder previously worked as Strategic Business Consultant at Genesys | Interactive Intelligence and Owner at Proactive Planning Group. Dan Rickwalder holds Ba, History from James Madison University.

Company email context

Email format at Genesys | Interactive Intelligence

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{first}.{last}@inin.com
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AeroLeads found 1 current-domain work email signal for Dan Rickwalder. Compare company email patterns before reaching out.

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Profile bio

About Dan Rickwalder

Dan Rickwalder, owner of the Proactive Planning Group, is an industry leading consultant, author, seminar leader and speaker with over a decade of experience working and consulting in the contact center industry. Throughout his career Dan has been a passionate advocate for improving the value of contact centers by focusing analytics and the planning process on meeting the needs of customers, employees and the business.Specialties: Call CentersContact CentersWorkforce ManagementPerformance ReportingStrategic ConsultingProcess Improvement

Listed skills include Call Centers, Process Improvement, Workforce Management, Management, and 46 others.

Current workplace

Dan Rickwalder's current company

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Genesys | Interactive Intelligence
Genesys | Interactive Intelligence
WFM and Contact/ Call Center Expert
indianapolis, indiana, united states
Website
inin.com
Employees
724
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Company profile
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9 roles · 28 years

Dan Rickwalder work experience

A career timeline built from the work history available for this profile.

Senior Consultant

Icmi
Feb 2005 - Apr 2009

Consulting Practice Director

Icmi - Thinks Services, A Division Of United Business Media Llc
2005 - Apr 2009

Consultant

Hanover Direct
2006 - 2007 ~1 yr

Manager, Workforce Management

Ascend One
Oct 2002 - Oct 2004

Manager, Call Center Analytics

Ascend One
2002 - 2004 ~2 yrs

Manager

Isky
1999 - 2002 ~3 yrs

Data Administrator

Sylvan Prometric
1998 - 1999 ~1 yr
Team & coworkers

Colleagues at Genesys | Interactive Intelligence

Other employees you can reach at inin.com. View company contacts for 724 employees →

NM Nick Martin Nick Martin Colleague at Genesys | Interactive Intelligence Carmel, Indiana, United States, United States View → AM Al Modglin Al Modglin Colleague at Genesys | Interactive Intelligence Cumming, Georgia, United States, United States View → DW Dillon Wolfe Dillon Wolfe Colleague at Genesys | Interactive Intelligence Indianapolis, Indiana, United States, United States View → KB Karine Blinter Karine Blinter Colleague at Genesys | Interactive Intelligence Paris, Île-de-France, France, France View → BD Brennagan Dyer Brennagan Dyer Colleague at Genesys | Interactive Intelligence Indianapolis, Indiana, United States, United States View → ES Evette Snyder Evette Snyder Colleague at Genesys | Interactive Intelligence San Antonio, Texas, United States, United States View → PR Paula Richardson Paula Richardson Colleague at Genesys | Interactive Intelligence Slough, England, United Kingdom, United Kingdom View → EN Eko Nurangga Eko Nurangga Colleague at Genesys | Interactive Intelligence Surabaya, East Java, Indonesia, Indonesia View → BF Ben Fredericksen Ben Fredericksen Colleague at Genesys | Interactive Intelligence Indianapolis, Indiana, United States, United States View → KO Kevin O'Connor Kevin O'Connor Colleague at Genesys | Interactive Intelligence Indianapolis, Indiana, United States, United States View →
1 education record

Dan Rickwalder education

FAQ

Frequently asked questions about Dan Rickwalder

Quick answers generated from the profile data available on this page.

What company does Dan Rickwalder work for?

Dan Rickwalder works for Genesys | Interactive Intelligence.

What is Dan Rickwalder's role at Genesys | Interactive Intelligence?

Dan Rickwalder is listed as WFM and Contact/ Call Center Expert at Genesys | Interactive Intelligence.

What is Dan Rickwalder's email address?

AeroLeads has found 1 work email signal at @inin.com for Dan Rickwalder at Genesys | Interactive Intelligence.

What is Dan Rickwalder's phone number?

AeroLeads has found 2 phone signal(s) with area code 410 for Dan Rickwalder at Genesys | Interactive Intelligence.

Where is Dan Rickwalder based?

Dan Rickwalder is based in Catonsville, Maryland, United States while working with Genesys | Interactive Intelligence.

What companies has Dan Rickwalder worked for?

Dan Rickwalder has worked for Genesys | Interactive Intelligence, Proactive Planning Group, Icmi, Icmi - Thinks Services, A Division Of United Business Media Llc, and Hanover Direct.

Who are Dan Rickwalder's colleagues at Genesys | Interactive Intelligence?

Dan Rickwalder's colleagues at Genesys | Interactive Intelligence include Nick Martin, Al Modglin, Dillon Wolfe, Karine Blinter, and Brennagan Dyer.

How can I contact Dan Rickwalder?

You can use AeroLeads to view verified contact signals for Dan Rickwalder at Genesys | Interactive Intelligence, including work email, phone, and LinkedIn data when available.

What schools did Dan Rickwalder attend?

Dan Rickwalder holds Ba, History from James Madison University.

What skills is Dan Rickwalder known for?

Dan Rickwalder is listed with skills including Call Centers, Process Improvement, Workforce Management, Management, Contact Centers, Analytics, Forecasting, and Vendor Management.

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