Helpdesk Specialist
Current- Security Administrationo Manage Exchange related tasks such as mailbox and group creation and management, assigning Azure and Exchange 365 Permissions and Teams management. Also worked with WSUS for system updates.o.
- Managed VMWare image development and client administration
- Managing BMC Track-It Server including server maintenance and updates
- Documentation development including VPN Access, New User and Workstation Set up and a variety of technical troubleshooting documentation
- Managed Helpdesk including management of technical inventory, account management
- Respond to technical member tickets