Daniel Gregory Email & Phone Number

New York, United States

• Reduced electrical bill by $29,000 through researching expenditures, creating an action plan for cost reduction and managing conversations with the City of Bridgeport.
• Oversaw scheduling responsibilities for entire stadium such as all camps, non-Bluefish baseball games, and other outside promotions, ultimately filling 50% more revenue producing days than year prior.
• Increased Bluefish community presence through researching, networking and coordinating with community leaders and businesses to hold outside events at the stadium.
• Strategized, coordinated and initiated renovations on internal and external stadium areas, including cost benefit analysis, aesthetics, and labor requirements.
• Grew stadiumsponsorship contract income through improved communication, expanded prospecting and follow up with new and returning clientele.

Connecticut

• Supervised and fulfilledall sponsorship contracts for the baseball season through prioritizing tasks, managing media usage and creating year end synopsis, ultimately building perennial contracts and long term.
• Coordinated and organized schedule for game day staff, meeting changing stadium resource and budget requirements throughout the season.
• Managed and trained game day staff,leveraging their experiences, strengths and weaknesses to create a strong, highly functioning team.
• Fielded communication from sponsors, renters and prospects, serving as a customer service contact and problem solver, ultimately helping to grow and maintain client relationships.

Poughkeepsie, NY

• Administered questionnaires to a diverse population over the phone, focusing on varied topics and creating open, honest, situational conversation, which improved and increased communication and conversational skills.
• Completed training on computer assisted telephone interview techniques, improving customer engagement, call completion rate and closing skills.
• Served as a call mentorto a rotating team of 50 interviewers, including call monitoring, critique and constructive feedback, ultimately increasing team moral and developing interview skills.
• Facilitated administrative support to the Survey Operation Manager and Field Supervisor to better productivity and efficiency.
• Generated Electronic Personnel Action Forms for student employees and checked students hours before submission to continuously reach call metrics, fulfill HR parameters andmaintain Marist College compliance standards.
• Ran nightly informational reports to help directors review productivity, call completion statistics, and future workload forecasting.

• Managed task assignments during table and tower merchandising sets, matching best-suited employees to fulfill each role, increasing efficiency and production quality.
• Motivated freight team to accomplish designated unload time, while simultaneously directing team through implementing tiered system of timing, resource utilization, location destination, and employee skill level.
• Maintained customer retention rate by providing patrons with optimal customer service by answering all questions or concerns.
• Trained new employees on the proper procedures and safety standards required for merchandise relocation and management, which was necessary for reducing injuries and product damage rates.
• Served in leadership role as the main point of contact for any employee concerns, mistakes, and procedural issues during merchandise transitions.

• Executed daily administrative projects, improving the functionality of events, for multiple sports within the USOC.
• Managed the communication and coordination of necessary documents and industry specific information, increasing the efficiency and effectiveness of the Paralympic grass root soccer clubs.
• Successfully organized the logistics for over 200 participants and fulfilled pre-event planning responsibilities for the Developing Amazing Leaders Conference.
• Developed textual information for the completion of the Beijing Paralympic Games Friends and Family website.
• Improved organization and management of Olympic Training Center documentation for Paralympic programs, increasing accessibility and office functionality.
• Completed preparation of Nordic Skiing World Cup Championship data for future international competitive analysis.